Dedicated professional with a strong background in hospitality and customer service, notably at Tiger Schulmann's Mixed Martial Arts. Demonstrated exceptional attention to detail and leadership skills, enhancing client satisfaction through personalized support and effective communication. Proven ability to maintain high standards of cleanliness and organization while managing time efficiently.
General Cleaning: Performed daily cleaning duties such as sweeping, mopping, dusting, vacuuming, and wiping down surfaces to ensure cleanliness and hygiene of assigned areas.
Room Maintenance: Ensured all rooms, hallways, and common areas were well-maintained, clean, and organized. Made beds, changed linens, and replenished supplies such as toiletries and towels.
Laundry: Washed, dried, folded, and ironed linens and clothes, ensuring items were well-maintained and properly stored.
Deep Cleaning: Conducted deep cleaning tasks as needed, including carpet cleaning, upholstery care, and sanitizing high-touch areas.
Inventory Management: Monitored and maintained stock of cleaning supplies, linens, and toiletries, and alerted supervisors when supplies were low.
Guest Service (Hospitality): Interacted with guests, ensuring their satisfaction with room cleanliness, and responded to any special requests or concerns promptly.
Safety & Compliance: Adhered to health and safety guidelines, including the proper handling and storage of cleaning chemicals and supplies.
Time Management: Efficiently managed daily tasks to meet deadlines, ensuring rooms and common areas were ready for occupancy.
Attention to Detail: Consistently maintained a high standard of cleanliness and organization, paying attention to small details to improve overall guest satisfaction.