Adonis Boyd
Summary
Recent cyber security graduate with knowledge in a variety of networking and security components. Two years of work experience in technical support. Problem-solver and team player with outstanding technical and communication skills. Fast learner with the ability to grasp new threats, concepts, and technologies.
Overview
2
2
years of professional experience
Work History
IT Field Engineer
TEKSwork
10.2023 - Current
- Transformed network infrastructures for 50+ enterprises, achieving a 27% speed improvement by implementing optimization strategies.
- Investigated and resolved technical issues with routers, receivers, and internet connections, ensuring uninterrupted client operations.
- Led a server migration and virtualization effort, boosting server speed by 17% without increased downtime.
- Achieved a 92% first-time resolution rate for network-related incidents through advanced troubleshooting and root-cause analysis.
- Analyzed security logs to determine and alleviate network threats.
IT PC and Network Support Intern
Tri-Arrows Aluminum
01.2023 - 04.2023
- Orchestrated a comprehensive inventory project for 300+ devices, ensuring precise records and streamlined device management.
- Designed and implemented security awareness campaigns, reducing successful phishing attempts among employees by 78%.
- Fixed technical difficulties with the company's access control system, which allowed 20+ unwanted individuals no longer with the company to enter the network
- Created and Updated 12+ SOPs or "Playbooks" to better guide future employees on best practices and how to perform tasks
- Planned, coordinated, and implemented network security measures to protect data, software, and hardware
- Automated data collection activities to increase productivity.
- Completed software updates and assessed security patches for optimized computer use.
Field Technician Intern
Park Community Credit Union
06.2022 - 08.2022
- Managed an active directory system for 300+ employees, ensuring smooth operations and user management.
- Educated and supported 100+ users on computer basics, contributing to a 15% increase in operational efficiency.
- Collaborated on creating business continuity and disaster recovery plans, presenting findings to C-level executives.
- Communicated with customers to provide updates, gather information and resolve issues.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Recognized for outstanding IT service through internal surveys
Education
Masters of Science Cyber Engineering -
University of The Cumberland's
04.2025
Bachelor of Science - IT Systems With Concentration in Cybersecurity
University of The Cumberland's
04.2023
Skills
- Operating Systems: Windows, MacOS, Linux
- Network Protocols: TCP/IP, FTP, SSH, DNS, DHCP, TLS, VOIP
- Languages: Python, SQL, C#, HTML, CSS, Powershell
- Virtualization: VMware, Virtualbox
- Other: Active Directory, Group Policy VPN, Office 365, Azure, AWS, Wireshark, Nessus Vulnerability Scanner, Splunk
Timeline
IT Field Engineer
TEKSwork
10.2023 - Current
IT PC and Network Support Intern
Tri-Arrows Aluminum
01.2023 - 04.2023
Field Technician Intern
Park Community Credit Union
06.2022 - 08.2022
Masters of Science Cyber Engineering -
University of The Cumberland's
Bachelor of Science - IT Systems With Concentration in Cybersecurity
University of The Cumberland's
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