adonis frias
New York,NY
Summary
Dynamic Virtual Assistant with a proven track record at Associated Wholesale Grocers Inc., excelling in customer service and calendar management. Expert in data entry and Microsoft Office, I enhanced operational efficiency and client satisfaction by streamlining processes and managing complex schedules. Committed to delivering timely support and improving team collaboration.
Overview
3
3
years of professional experience
Work History
Virtual Assistant
Associated Wholesale Grocers Inc.
08.2022 - 03.2025
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Completed business correspondence, transcription, and data entry.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Conferred with customers by telephone, chat or email to provide information.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Researched topics and events to support supervisor's work agenda and projects.
- Executed travel arrangements by researching and booking flights and accommodations.
- Organized and managed team tasks using Trello and Asana.
- Promoted company values through consistent representation of brand voice in all written communications.
- Assisted in the recruitment process through candidate screening, interview scheduling, and onboarding support.
- Improved operational efficiency by organizing digital files and creating more accessible database for critical information.
Education
High School Diploma - Finance
George Washington High School
New York, NY06.2018
Skills
- Customer service
- Calendar management
- Data entry
- Microsoft office
- CRM management
Timeline
Virtual Assistant
Associated Wholesale Grocers Inc.
08.2022 - 03.2025
High School Diploma - Finance
George Washington High School
Similar Profiles
Gil OlmedoGil Olmedo
Deli Bakery Manager at Associated Wholesale Grocers Inc.Deli Bakery Manager at Associated Wholesale Grocers Inc.
D'Nigel “Keshawn” MANNINGD'Nigel “Keshawn” MANNING
Order Selector at Associated Wholesale Grocers Inc.Order Selector at Associated Wholesale Grocers Inc.
Wesley MorbergWesley Morberg
Training Supervisor at Associated Wholesale Grocers Inc.Training Supervisor at Associated Wholesale Grocers Inc.