Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Chipotle Grill
New York, NY
11.2018 - Current
Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
Delegated tasks to multiple employees while maintaining efficient workplace.
Resolved customer complaints promptly to maintain a high level of satisfaction.
Assisted in the development and implementation of new operational procedures.
Enforced company policies fairly while maintaining an open door policy for staff concerns.
Taught staff upselling techniques to meet revenue targets.
Conducted weekly inventory of supplies, equipment, and food items.
Supervised food purchasing procedures and implemented cost saving inventory measures.
Shift Supervisor
Maximo Graphics
New York, NY
03.2016 - 09.2018
Resolved customer complaints and reported issues to senior management.
Monitored and maintained equipment to ensure operational efficiency.
Completed opening and closing duties to facilitate business operations.
Coordinated with other departments to ensure smooth workflow between shifts.
Trained new employees on company policies and procedures.
Team Member
McDonald's
Bronx, NY
06.2015 - 02.2016
Operated grills, deep fryers and griddles safely to avoid accidents or injury.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Complied with all local health codes and regulations concerning food preparation and handling.
Performed regular maintenance checks on kitchen appliances and equipment.
Checked expiration dates on products prior to stocking shelves or serving customers.
Talked pleasantly with customers while taking orders and promoted positive image for business.