Adonis Neely
Watertown,New York
Summary
Adept at driving team success through training and mentoring, I enhanced productivity by 30% at PepsiCo. Leveraging staff management and complex problem-solving skills, I fostered a culture of excellence and efficiency. My approach prioritizes employee motivation and the implementation of effective processes, contributing to significant operational improvements and stakeholder satisfaction. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Supervisor
PepsiCo
10.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted routine inspections to check quality and compliance with established specifications.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Observed packing operations to verify conformance to specifications.
Cook Shift Leader
IHOP
02.2022 - 10.2022
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Maintained well-organized mise en place to keep work consistent.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Streamlined food preparation tasks for more efficient service during peak hours.
- Implemented innovative menu items based on current culinary trends, leading to positive feedback from customers.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Collaborated with staff members to create meals for large banquets.
- Mentored kitchen staff to prepare each for demanding roles.
- Assisted management with scheduling, ensuring proper coverage during busy shifts and reducing labor costs.
- Monitored equipment maintenance schedules, ensuring timely repairs and replacements as needed for uninterrupted kitchen operations.
- Participated in weekly management meetings to discuss menu changes, staffing needs, and other operational concerns.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Cooked memorable dishes that brought new customers into establishment.
- Modernized work processes to reduce guest wait times and boost daily output.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Measured and mixed ingredients according to precise recipes for best results.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Monitored food quality and presentation to maintain high standards.
- Prepared and served various food items in fast-paced environment.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Trained and supervised cooking staff to expertly meet daily needs.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Identified inefficiencies leading to improved productivity.
- Suggested actionable improvements to streamline training procedures.
Package Handler
FedEx
07.2020 - 10.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Followed verbal and written instructions to properly move and ship products.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Loaded package containers onto forklifts and transported into packaging areas.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Monitored and tracked shipment progress to confirm on-time delivery.
- Upheld security measures by screening packages according to established protocols and reporting any suspicious items promptly.
- Continually honed skills in operating various equipment such as hand trucks, pallet jacks, and forklifts to optimize workflow and enhance efficiency.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Managed warehouse operations and verified proper shipment procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Cook Shift Leader
Longhorn Steakhouse
03.2018 - 09.2020
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Maintained well-organized mise en place to keep work consistent.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
- Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Streamlined food preparation tasks for more efficient service during peak hours.
- Implemented innovative menu items based on current culinary trends, leading to positive feedback from customers.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
- Mentored kitchen staff to prepare each for demanding roles.
- Assisted management with scheduling, ensuring proper coverage during busy shifts and reducing labor costs.
- Optimized ingredient usage by developing creative recipes that utilized seasonal produce while remaining costeffective.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Modernized work processes to reduce guest wait times and boost daily output.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Measured and mixed ingredients according to precise recipes for best results.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Monitored food quality and presentation to maintain high standards.
- Prepared and served various food items in fast-paced environment.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Planned menus for different events, seasons and customer requests.
- Identified inefficiencies leading to improved productivity.
Front Desk Receptionist
Planet Fitness
01.2017 - 06.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Trained new team members on company procedures, customer service and issue resolution.
- Entered and updated sensitive customer information during check-ins and room changes.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Routed incoming mail and messages to relevant personnel without delay.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Laborer
Garvin Construction
04.2016 - 01.2017
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Organized materials, tools, and equipment to supply team members.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Observed site safety rules to maximize protections for team members and equipment.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Collaborated on diverse projects requiring effective communication between multiple tradespeople for seamless execution.
- Ensured accurate task completion through careful reading of blueprints, schematics, or other technical documentation as required for specific job duties.
- Streamlined inventory management with proper organization and storage of tools, materials, and supplies.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Mixed and poured concrete for variety of projects.
- Helped with erecting scaffolding and ladders.
- Worked on sites, installing roofs and other exterior components.
- Installed drywall, siding and other structural components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Helped with door and window installations.
- Operated bulldozers, excavators and cranes to facilitate precise excavation and grading.
Education
High School Diploma -
Watertown High School
Watertown, NY06.2012
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Processes and procedures
Timeline
Cook Shift Leader
IHOP
02.2022 - 10.2022
Supervisor
PepsiCo
10.2021 - Current
Package Handler
FedEx
07.2020 - 10.2021
Cook Shift Leader
Longhorn Steakhouse
03.2018 - 09.2020
Front Desk Receptionist
Planet Fitness
01.2017 - 06.2018
Laborer
Garvin Construction
04.2016 - 01.2017
High School Diploma -
Watertown High School
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