Adonis Weeks
New York
Summary
Highly motivated with background in retail sales, skilled in customer service, office work and product knowledge. Demonstrated ability to achieve sales targets through positive and effective communication and understanding of customer needs. Known for problem-solving abilities, fast learning, dedication, and going above and beyond to increase the costumer loyalty and experience making every interaction unique. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Store Associate
FedEx Office
New York
01.2024 - Current
- Assisted customers with product selection, pricing and availability.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Organized store merchandise to proper areas and restocked displays.
- Conducted price checks and updated pricing information as needed.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Maintained cleanliness and organization of store shelves and displays.
- Identified problems or discrepancies in inventory, order information, and shipments and notified supervisor accordingly.
- Addressed customer questions and concerns regarding products and services.
- Addressed customer questions and concerns regarding package safety, delivery, and updates.
- Ensure that shipments don't contain any dangerous, hazardous, or illegal goods for the safety of transportation.
- Verifying that shipments are assigned with the correct labeling and paperwork for customs.
- Handling customer packages, bags, or suitcases for shipping.
- Produced marketing products for businesses.
- Assisted businesses and clients in promoting their products and services.
Office Volunteer
Skadden
New York
10.2022 - 03.2023
- Maintained positive working relationship with fellow staff and management.
- Assisted in organizing and maintaining office files and records.
- Handled incoming calls and transferred callers to appropriate department or employee.
- Updated employee contact lists with accurate information.
- Created database entries for new clients as needed.
- Greeted visitors, provided information about organization, and directed them to appropriate personnel based off of their needed services.
- Received and distributed mail, letters and packages.
- Processed payments received from customers in a timely manner.
- Answered phones and routed voicemails to respective employees.
Teacher's Aide Volunteer
Gaurdian Angel School
New York
11.2021 - 04.2023
- Prepared and set up equipment and materials for laboratory sessions.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Facilitated small group learning activities to reinforce lesson objectives.
- Instructed students on usage and care of equipment to prevent injuries.
- Monitored student progress and provided feedback to both students and teachers.
- Planned and supervised games and other recreational activities for students.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Supported classroom teacher in managing a diverse classroom of students.
- Provided assistance to teachers in setting up technology tools for use in instruction.
- Maintained an organized work area by cleaning desks, bookshelves, and computers between classes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
La Salle Academy
New York, NY05-2023
Skills
- Team collaboration aptitude
- Time management mastery
- Conflict resolution
- Patience and empathy demonstration
- Problem-solving acumen
- Inventory control
- Customer service
- Physical stamina maintenance
- Visual merchandising
- Order fulfillment
- Returns and exchanges handling
- Attention to detail focus
- Cash handling accuracy
- Payment processing
- Shipment processing
- Flexible schedule adaptability
- Verbal and written communication
- Leadership
- Clerical support
- Financial records oversight
Languages
French
Limited
Spanish
Limited
Timeline
Store Associate
FedEx Office
01.2024 - Current
Office Volunteer
Skadden
10.2022 - 03.2023
Teacher's Aide Volunteer
Gaurdian Angel School
11.2021 - 04.2023
High School Diploma -
La Salle Academy