Adonte Thompson
Tyler,TX
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Operations Lead
John Soules Foods
Tyler, TX
04.2024 - Current
- Monitored operations and reviewed records and metrics to understand company performance.
- Developing and implementing effective strategies to optimize operational performance.
- Implemented strategies to take advantage of new opportunities.
Manager
Delek US
Tyler, Texas
08.2023 - 05.2024
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Led teams of 20+ employees, ensuring high productivity and excellent customer service.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Team Leader
McDonald's
Tyler, TX
07.2022 - 08.2023
- Offered training and support to keep team members motivated and working toward objectives.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
Cashier
Wingstop
Arlington, TX
10.2021 - 05.2022
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
High School Diploma -
ISchool Virtual
Tyler, TX05-2024
Skills
- Production planning
- Strong team building skills
- Scheduling coordination
- Order fulfillment
- Facility management
- Acknowledgment of customer needs
Timeline
Operations Lead
John Soules Foods
04.2024 - Current
Manager
Delek US
08.2023 - 05.2024
Team Leader
McDonald's
07.2022 - 08.2023
Cashier
Wingstop
10.2021 - 05.2022
High School Diploma -
ISchool Virtual