ADOU MUKWA
Charlotte,NC
Summary
System Administrator with more than 5 years of experience using Linux Operating Systems such as Redhat, Windows, and Ubuntu. Demonstrated skills in designing, implementing server infrastructures, datacenter, configuring and troubleshooting name servers, creating, and managing user accounts, (orchestrating containers), shell scripting, using cloud computing using AWS services. Detailed oriented, dedicated and organized employee. Excellent communication skills with customers, vendors, and management. Highly fluent in data analysis and market research. Expert in web navigation and training for the usage of customers. Professional who demonstrates ability to perform very well under pressure in a multifaceted environment.
Overview
11
11
years of professional experience
Work History
DevOps Engineer I
CHARTER COMMUNICATIONS
02.2024 - Current
- Analyze system performance metrics, identify bottlenecks, and implement data driven solutions to improve network reliability and reduce downtime
- Drive continuous improvement in system performance
- Provide on-premises platform support and system administration
- Manipulate and investigate data to make it accurate and ready for analysis
- Grating appropriate permissions to teammate on Bitbucket
- Managing system vulnerabilities to prevent unauthorized access and attack risks
- Assisted in server management through Morpheus and, back-end authorization through Centrify
Linux System Administrator/ Data Analyst
WELLS FARGO
08.2022 - 02.2024
- Support in implementation of initiatives related to operations and Business Execution across multiple lines of business
- Perform moderately complex cross organizational administrative, transactional, and operational tasks including policy or process changes, process improvements, and technology enhancement tasks
- Assist with the administration of Strategy and Execution programs, projects, or processes specific to the business
- Collaborate and consult with team leaders in developing project plans, policies, and procedures
- Create, maintain, and update daily and weekly report of Business Entities remediation
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution
- Sound understanding of Linux Systems, in the aspect of Installation/configuration of physical and virtual servers
- Creating and managing User accounts, troubleshooting problems related to applications in Dev/Test/Prod Server environments
- Monitoring performance and System Patches for security vulnerabilities, updates, and bug fixes
- Installation and configuration of Ansible Servers, writing Ansible playbooks used for Patching multiple Linux environments (such as SUSE Linux, RedHat, Oracle Linux and Ubuntu servers)
- Customer liaison with Redhat for Subscription deals
- Provide 24x7 hardware and software support for workstations, entry and middle-range servers and storage products
- Experience in using Ansible Ad-Hoc commands and Ansible-playbook successfully in day-to-day management of Linux Virtual Servers
- Active Directory with Linux for Centralized Authentication by users
- Variety of duties and technical tasks structured to assist and facilitate solutions
Linux System Administrator
HEALTH AND EDUCATION FOR ALL INTERNATIONAL
06.2016 - 03.2022
- Managing system storage resources and security by implementing LVM for disk utilization, logs alert and CPU utilization of Dev/QA/Prod environments
- Sound understanding of the Linux Systems, in the aspects of Installation/configuration of physical and virtual servers, creating and managing User accounts, troubleshooting problems related to applications in Dev/Test/Prod Server environments, Monitoring, perform System Patches for security, update and bug fixes (Vulnerabilities), backup/restore, Apache website and Virtual hosting
- Installing and configuration of Ansible Servers used for Patching Linux servers
- Editing Ansible Playbooks that are used in the environment for Patching
- Customer liaison with Redhat for Subscription deals
- Provide 24x7 hardware and software support for workstations, entry and middle-range servers and storage products
- Used Ansible Ad-Hoc commands and Ansible-playbook successfully in day-to-day management of Linux Virtual Servers
- Implemented security best practices in AWS including multi factor authentication, access key rotation, role-based permissions, enforced strong password policy, configured security groups and NACLs, S3 bucket policies and ACLs
- Configured S3 events to set up automated communication between S3 and other AWS services
- Configured SSH key-based authentication to improve security, reduce costs, and automate tasks
- Migrating from open source to Redhat Support Servers
- Help Desk experienced, dealing with end user creating password, Remote logging issues and setting up VDI environment
- Expert in Building windows server, Installing Active Directory and promoting to Domain controller
- Integrating Active Directory with Linux for Centralized Authentication by users
- Variety of duties and technical tasks structured to assist and facilitate solutions
- Conduct Problem Solving projects related department workflows
- Experienced with Service Now ticketing system
- Maintain and troubleshoot network connectivity using commands such as ping, nslookup, trace route
- Troubleshoot File Systems and Disk Management
- Install and configure Apache web server and set up virtual hosts on the web server
Web Designer
WHEELING JESUIT UNIVERSITY
01.2014 - 05.2015
- Manipulation of visual content for the Wheeling Jesuit University website
- Writing and editing content
- Designing the webpage layout
- Developed graphic images and effects to achieve design goals
- Worked directly with client to establish project scope, interaction guidelines, and project timelines
- Performed routine updates, upgrades, and overall maintenance of website
- Ensured accuracy of website content by thoroughly editing and cross-check
Education
AWS Cloud Computing Certificate -
COGNIXIA
New JerseyLinux Administrator Diploma -
Simplified IT Institute (S.I.T)
11.2022
Data Analyst Training Program -
MENTORTCA
INDIA12.2021
Bachelor of Science - Computer Science
Wheeling Jesuit University
05.2016
Skills
- SSH
- DNS
- FTP
- CentOS/RHEL 7-8
- Ubuntu
- Active Directory
- AWS Cloud Computing
- Microsoft Office
- SQL
- MySql
- HTML
- Power BI
- NetBeans
- Microsoft Visual Studio
Languages
English
Full Professional
French
Native or Bilingual
Timeline
DevOps Engineer I
CHARTER COMMUNICATIONS
02.2024 - Current
Linux System Administrator/ Data Analyst
WELLS FARGO
08.2022 - 02.2024
Linux System Administrator
HEALTH AND EDUCATION FOR ALL INTERNATIONAL
06.2016 - 03.2022
Web Designer
WHEELING JESUIT UNIVERSITY
01.2014 - 05.2015
Linux Administrator Diploma -
Simplified IT Institute (S.I.T)
AWS Cloud Computing Certificate -
COGNIXIA
Data Analyst Training Program -
MENTORTCA
Bachelor of Science - Computer Science
Wheeling Jesuit University
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