Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adra Keller

Camdenton

Summary

Dynamic Assistant Manager with extensive experience at Walmart, excelling in customer service and team leadership. Proven track record in enhancing sales through effective merchandising strategies and staff training. Skilled in inventory management, ensuring product availability while fostering a collaborative work environment that boosts employee morale and performance.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Woods Supermarkets Inc.
04.2022 - Current
  • Assisted in managing daily operations to ensure smooth store functionality.
  • Implemented training programs for new associates to enhance team performance.
  • Coordinated inventory management processes, ensuring product availability and organization.
  • Analyzed customer feedback to improve service quality and address concerns effectively.
  • Supported scheduling and staffing initiatives to optimize workforce efficiency.
  • Developed promotional displays, increasing product visibility and driving sales activity.
  • Collaborated with department leads to streamline communication and workflow efficiency.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Ensured compliance with safety standards, fostering a secure shopping environment for customers and staff.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

Walmart
09.2015 - 03.2022
  • Assisted in managing daily operations to ensure smooth store functionality.
  • Implemented training programs for new associates to enhance team performance.
  • Coordinated inventory management processes, ensuring product availability and organization.
  • Analyzed customer feedback to improve service quality and address concerns effectively.
  • Supported scheduling and staffing initiatives to optimize workforce efficiency.
  • Developed promotional displays, increasing product visibility and driving sales activity.
  • Collaborated with department leads to streamline communication and workflow efficiency.
  • Ensured compliance with safety standards, fostering a secure shopping environment for customers and staff.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Improved operational efficiency by adopting new technology for inventory management.

Assistant Manager

Walmart
06.2014 - 09.2015
  • Assisted in managing daily operations to ensure smooth store functionality.
  • Implemented training programs for new associates to enhance team performance.
  • Coordinated inventory management processes, ensuring product availability and organization.
  • Analyzed customer feedback to improve service quality and address concerns effectively.
  • Supported scheduling and staffing initiatives to optimize workforce efficiency.
  • Developed promotional displays, increasing product visibility and driving sales activity.
  • Collaborated with department leads to streamline communication and workflow efficiency.
  • Ensured compliance with safety standards, fostering a secure shopping environment for customers and staff.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Improved operational efficiency by adopting new technology for inventory management.

Team Lead

Walmart
05.2010 - 07.2014
  • Led team in daily operations, ensuring efficient task execution and adherence to company policies.
  • Trained new associates on operational procedures, enhancing team productivity and performance consistency.
  • Managed inventory control processes, optimizing stock levels and reducing discrepancies.
  • Implemented safety protocols, promoting a secure work environment for all team members.
  • Coordinated scheduling and workflow assignments, improving overall departmental efficiency.
  • Conducted performance evaluations, providing feedback to enhance individual and team development.
  • Resolved customer inquiries promptly, maintaining high service standards and satisfaction levels.
  • Collaborated with management to develop strategies for process improvements and cost reductions.
  • Trained new team members by relaying information on company procedures and safety requirements.

Sales Associate

Walmart
03.2005 - 05.2010
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays to promote sales and improve visibility.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Resolved customer complaints effectively, fostering a positive shopping environment and loyalty.
  • Implemented inventory management practices, reducing stock discrepancies and improving availability.

Education

General Education -

Macks Creek R5
Macks Creek, MO
05.2006

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Customer relations
  • Staff training and development
  • Team motivation
  • Staff supervision
  • Task delegation
  • Goal setting
  • Workload management
  • Conflict resolution
  • Retail operations
  • Employee scheduling
  • Recruiting and interviewing
  • Sales strategies
  • Sales growth

Timeline

Assistant Manager

Woods Supermarkets Inc.
04.2022 - Current

Assistant Manager

Walmart
09.2015 - 03.2022

Assistant Manager

Walmart
06.2014 - 09.2015

Team Lead

Walmart
05.2010 - 07.2014

Sales Associate

Walmart
03.2005 - 05.2010

General Education -

Macks Creek R5