Adraien Hylton
Patrick Springs,VA
Summary
Driven professional with experience at Walmart and a strong background in customer service and inventory management. Excelled in enhancing customer satisfaction and streamlining inventory processes, demonstrating exceptional teamwork and a positive attitude. Proven ability to learn quickly and improve operational efficiency, contributing to significant improvements in customer experience and inventory accuracy.
Overview
17
17
years of professional experience
Work History
Stocker
Walmart
Martinsville, VA
05.2016 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Representative
Results Companies
Stuart, VA
06.2007 - 12.2015
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
CNA
Blue Ridge Nursing Home
Stuart, VA
12.2013 - 04.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Certificate - Certified Medical Assisting
Patrick Henry Community College
Martinsville, VA05.2024
High School Diploma -
Patrick County High School
Stuart, VA06.2006
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Friendly and Personable
- Customer Service
- Punctual and Reliable
- Quick Learner
- Teamwork and Collaboration
Languages
French
Elementary
Timeline
Stocker
Walmart
05.2016 - Current
CNA
Blue Ridge Nursing Home
12.2013 - 04.2014
Representative
Results Companies
06.2007 - 12.2015
Certificate - Certified Medical Assisting
Patrick Henry Community College
High School Diploma -
Patrick County High School