Adranell Christmas
Grand Prairie,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Business Owner
Safe Hands Transportation
04.2017 - Current
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Trained and motivated employees to perform daily business functions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Prepared annual budgets with controls to prevent overages.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Supervisor
City Of Irving
08.1991 - 11.2022
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Education
High School Diploma -
Bunkie High School
435 Evergreen St Bunkie LA05.1982
Skills
- Employee Training
- Staff Management
- Regulatory Compliance
Timeline
Business Owner
Safe Hands Transportation
04.2017 - Current
Supervisor
City Of Irving
08.1991 - 11.2022
High School Diploma -
Bunkie High School