Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ADREENA BIDWELL

Irving

Summary

Demonstrates excellent communication, outgoing personality, and strong attention to detail to contribute to team success.

Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives. Experienced, motivated Bartender skilled in crafting signature cocktails and providing excellent customer service. In-depth knowledge of spirits and mixology for creative drink combinations. Proficient in managing a busy bar to deliver a memorable guest experience. Expertise in various bartending techniques, including specialty cocktails and superior service. Demonstrates excellent communication, outgoing personality, and strong attention to detail to contribute to team success.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Spirit Grille
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Representative and Contractor

DaBella
03.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Utilized social media platforms to engage with potential customers and build brand awareness.

Bartender

Pioneer
10.2023 - 12.2023
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Kept bar organized and clean during busy hours.
  • Memorized a large variety of menu items and common cocktails.
  • Handled difficult customer situations while maintaining standards and following applicable liquor laws.
  • Collected money, accurately make change and accurately input into POS.

Supervisor

Leroy's Tex Mex
03.2023 - 10.2023
  • Trained new employees on company policies, procedures and work ethics.
  • Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
  • Delegated tasks to team members according to individual strengths.
  • Worked closely with upper management to develop strategies for improving operational efficiency within the department.
  • Ensured that safety protocols were followed at all times by all staff members.
  • Motivated employees to reach highest professional potential.
  • Communicated employee, customer and workplace needs to managers.
  • Resolved conflicts between team members and departments.
  • Set performance goals for staff members and helped teams meet important deadlines.
  • Answered customer questions and made product recommendations according to needs.
  • Taught company procedures to new employees and increased progress by identifying areas of weakness.

Cleaner

Dust me away
07.2023 - 09.2023
  • Detailed-Oriented.
  • Safely operated equipment such as vacuum cleaners, mops, industrial washers and dryers.
  • Cleaned commercial and residential.
  • Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
  • Disinfected and cleaned bathroom areas, refilling dispensers.
  • Safely handled cleaning chemicals to comply with guidelines and procedures.

Bartender

Altstadt
03.2022 - 07.2023
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Kept bar organized and clean during busy hours.
  • Ran all events ranging from weddings to cooperate dinners.
  • Effectively ran a banquet hall alone with 400+ guests.
  • Trained new staff.
  • Checked customer identification to verify age requirements for alcohol purchases.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Operated point-of-sale system accurately for processing payments from customers.

Manager/ Server

Big State Fountain grill
11.2020 - 03.2022
  • Monitored team productivity and performance to support goals.
  • Offered constructive feedback to team members, boosting overall job performance.
  • Developed personal growth opportunities, empowering employees to produce results and meet goals.
  • Resolved conflicts between team members promptly using sound judgment based on company policies.
  • Collaborated with staff to develop and carry out processes.
  • Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.
  • Delegated tasks, freeing up time to focus on higher-value activities.
  • Collaborated with staff to develop and carry out processes, resulting in improved performance.

Assistant Manager/ Bartender

Irving Golf Club
10.2019 - 10.2020
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Tracked store inventories and replenished products according to demand.

Swim Instructor

YMCA
06.2019 - 08.2019
  • Provided swimming instruction to students of various ages and ability levels.
  • Communicated with parents and guardians about student progress and challenges.
  • Created an enjoyable learning atmosphere that motivated students to reach their goals.
  • Adapted teaching methods to meet the needs of each student.
  • Demonstrated proper swimming techniques to individuals, small groups, and large classes.
  • Created a safe and fun learning environment for students.
  • Utilized effective communication techniques with both adults and children regarding swim instruction.

Education

Master of Business Administration (M.B.A.) - Business management

University of North Texas
Denton, TX

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Customer service
  • Interpersonal communication skills
  • Customer relationship building
  • Team leadership
  • Time management
  • Decision-making
  • Problem-solving
  • Multitasking and organization
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development

Certification

  • Food Handlers
  • Texas Alcoholic Beverage Commission

Timeline

Server

Spirit Grille
08.2024 - Current

Sales Representative and Contractor

DaBella
03.2024 - Current

Bartender

Pioneer
10.2023 - 12.2023

Cleaner

Dust me away
07.2023 - 09.2023

Supervisor

Leroy's Tex Mex
03.2023 - 10.2023

Bartender

Altstadt
03.2022 - 07.2023

Manager/ Server

Big State Fountain grill
11.2020 - 03.2022

Assistant Manager/ Bartender

Irving Golf Club
10.2019 - 10.2020

Swim Instructor

YMCA
06.2019 - 08.2019

Master of Business Administration (M.B.A.) - Business management

University of North Texas

Similar Profiles

CREATE PROFILE