Adreian Burkette
Montgomery
Summary
Utilize my experience and skills in customer service, procurement, sales, collections, healthcare, or clerical. Maintain a positive attitude towards progress, and satisfaction within my area of concentration.
Overview
27
27
years of professional experience
Work History
Production Team Member
Hyundai Motor Manufacturing Alabama
08.2020 - Current
- Support and perform team work by quickly moving products between work stations.
- Cross-train at multiple stations to offer assistance within different areas of production line.
- Assist with Kiosk
- Train temps and new-hire employees
- Follow strict safety guidelines to maintain safe working environment.
- Organize, clean, and stock workstations and materials needed for operation to maximize productivity.
- Use problem-solving and issue-resolution skills to promptly, and successfully address production problems at designated station.
Administrative Support Assistant II
Elmore Correctional Facility
10.2017 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Established administrative work procedures to track staff's daily tasks.
Procurement Clerk- Accounts Payable
Department of Human Resources
12.2015 - 10.2017
- Create purchase orders
- Order supplies
- Pay invoices upon request
- Answer multiple phone lines
- Assist with emergency client calls for case/social workers
Payroll/HR Manager
Montgomery Children's Specialty Center
06.2013 - 02.2015
- Accounts payable
- Verify attendance
- Hours worked
- Pay adjustments
- Post information onto designated records
- Utilize payroll software
- Handle complaints
- Conduct new hire orientations
Account Receivable Representative
PT Solutions
10.2012 - 05.2013
- Submit corrected claims
- Collect co-pay/deductible payments not paid
- Search for remittance within timely filing
- Document each account of any activity
- Contact insurance companies for follow-up on pending payments
- Work a monthly report on current/past due accounts
- Received incentives for Debt Ratio decrease
Patient Access Representative II
Jackson Hospital
07.2010 - 10.2012
- Update demographics
- Verify insurance coverage
- Notate each patient’s account
- Collect co-pay and deductibles
- Verbal orders from bed control to direct admit patients from the office
- Call insurance companies for authorization or pre-certification
- Daily bank deposits
- Audit inpatient charts for Consent of Treatment/Medicare Rights/Advance Directive forms
- Bi-monthly recognitions from Corporate Compliance on Audit performances
Patient Registration Specialist
Baptist South Medical Center
06.2006 - 06.2010
- Register patients for inpatient/outpatient procedures
- Verify insurance
- Update demographics for each visit
- Collect co-pay and deductible
- Notate each account for reason of making an account/payment amount received
- Drop daily deposit
- Collect valuables to be secured in the department's safe
- Train new employees
- Fax physician's order to bed control for inpatient admittance
- Call doctor’s office for orders/pre-cert/authorization for outpatient/inpatient procedures
- Received awards for Great Customer Service and Customer Compliments
Accounts Receivable Rep, Third Party Billing
OSI BellSouth Call Center
06.2005 - 06.2006
- Perform inbound/outbound calls
- Collect payments via phone inquiry
- Make bill arrangements
- Researched and resolved complaints to ensure customer retention/satisfaction
- Training and orientation of new hires
- Transfer calls to requested departments
- Restore phone service
- Received monthly incentives and recognition certificates from Quality Assurance for A Job Well Done in Customer Service and Customer Comments
ASA I
ADEM
09.2002 - 03.2005
- Performed weekly mass mailings
- Prepared agenda and minutes for commission meetings
- Mailed out fines for waste management
- Account payable
- Purchase orders
- Charge slips
- Sales tickets
- End of the month data entry totals for usage of color copies
- Booked appointments with potential customers and sales representatives
- Transfer phone calls
- Trained and supervised work study students
- Print job requests from pdf files within a timely manner
- Upload pictures to print
- Scan in maps/blue prints
- Make all maintenance calls for equipment
- Received Appreciation regularly on time sensitive reports and agendas done within a timely manner
Sales Associate/Team Leader
Finish Line
05.2001 - 08.2003
- Assist customers in sales
- Finalize purchase
- Straighten display items for the next business day
- Assist with bank deposits on a regular basis
- Trained new sales associates
- Stock/tag new shipments received
- Received several recognitions for Top Sales Associate
Assistant Manager
Sonic Drive-In
10.2001 - 11.2002
- Supervise carhops and line cooks with orders
- Count registers before and after every assigned shifts
- Conduct meetings regarding inventory/sales report/weekly specials
- Make nightly bank deposits
- Trained new hires
- Maintain payroll
- Responsible for the development of the employee’s work schedule
- Recognition of Excellent Score from Secret Shopper
Cashier
Sam's Club
10.1999 - 12.2001
- Cashiering
- Transfer items once scanned
- Assist customers
- Count money bag before each shift
- Count down register and turn in to cash department leader to check
- Put returned items back in correct department
1st - 3rd grade Tutor
ASU Work-Study Program
08.1998 - 12.1999
- Assist students with school assignments
- Strengthen their skills in weak subjects
Education
High School Diploma -
Sidney Lanier High School
Montgomery, Alabama05.1998
National Certification - Phlebotomy/Lab Assistant
Jes Health Services
1111 John Overton Dr Montgomery, Al 3611001-2025
Associate of Science - Healthcare Reimbursement
Virginia College Online
Birmingham, AL12-2012
Cosmetology - undefined
Trenholm State Technical College
05.1999
Skills
- MS Power Point
- MS Excel
- MS Works
- MS Windows XP
- Adobe Acrobat
- MS Outlook
- Spreadsheet
- Clinic Controller
- Internet Explorer
- VBO
- Real Time
- Tracking Board
- Citrix
- Kronos
- Star Medical
- Data Entry
- HPF
- STAARS
Timeline
Production Team Member
Hyundai Motor Manufacturing Alabama
08.2020 - Current
Administrative Support Assistant II
Elmore Correctional Facility
10.2017 - 08.2020
Procurement Clerk- Accounts Payable
Department of Human Resources
12.2015 - 10.2017
Payroll/HR Manager
Montgomery Children's Specialty Center
06.2013 - 02.2015
Account Receivable Representative
PT Solutions
10.2012 - 05.2013
Patient Access Representative II
Jackson Hospital
07.2010 - 10.2012
Patient Registration Specialist
Baptist South Medical Center
06.2006 - 06.2010
Accounts Receivable Rep, Third Party Billing
OSI BellSouth Call Center
06.2005 - 06.2006
ASA I
ADEM
09.2002 - 03.2005
Assistant Manager
Sonic Drive-In
10.2001 - 11.2002
Sales Associate/Team Leader
Finish Line
05.2001 - 08.2003
Cashier
Sam's Club
10.1999 - 12.2001
1st - 3rd grade Tutor
ASU Work-Study Program
08.1998 - 12.1999
Cosmetology - undefined
Trenholm State Technical College
High School Diploma -
Sidney Lanier High School
National Certification - Phlebotomy/Lab Assistant
Jes Health Services
Associate of Science - Healthcare Reimbursement
Virginia College Online
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