Hi, I’m
Adren Brandon
Willis,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
years of professional experience
1
Certification
Work History
Primerica
Life Insurance Agent
01.2022 - Current
Job overview
- Independent Contract Life Insurance agent.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Increased sales of life insurance products through tactical customer outreach.
- Promoted products and services using upselling and other sales strategies.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Participated in cross-functional team-building activities.
Fitness Connection
Sales Manager
08.2015 - 08.2016
Job overview
- My job was to oversee the activities and performance of my sales team
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
T-Mobile
Sales Shift Manager
10.2014 - 07.2015
Job overview
- I was responsible for overseeing business operations, delegating tasks to team members, customer care and resolving problems that occur on my shift.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Scheduled staff to establish adequate coverage during peak business hours.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
TDCJ
Office Assistant
08.2014 - 03.2015
Job overview
- My job was to digitize all the paper files
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
Hawk Electronics/AT
Sales Representative/Manager
01.2009 - 12.2011
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Managed accounts to retain existing relationships and grow share of business.
Education
Fairfield High SchoolFairfield, TX
High School Diploma
05.2008
University Overview
- 3.1 GPA
Skills
- Consultative Selling Techniques
- Persuasive Negotiations
- Annual Reviews
- New Agent Training
- Licensing Requirements
- Client Education
- Call Center Customer Service
- Insurance Claim Regulations
- Administrative Support
- Appointment Scheduling
- Insurance Coverage Verification
- Sell Policies
- Cold Calling
- Customer Referrals
- Client Relationship Management
- Client Service
- Building Relationships
- Team Training
- Update Records
Certification
- Life Insurance License -2022- Active
Timeline
Life Insurance Agent
Primerica
01.2022 - Current
Sales Manager
Fitness Connection
08.2015 - 08.2016
Sales Shift Manager
T-Mobile
10.2014 - 07.2015
Office Assistant
TDCJ
08.2014 - 03.2015
Sales Representative/Manager
Hawk Electronics/AT
01.2009 - 12.2011
Fairfield High School
High School Diploma