Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Pharmacy Operations Manager
Walgreens
05.2025 - Current
Trained and mentored pharmacy staff on operational procedures and compliance standards.
Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
Reduced medication errors through meticulous oversight of prescription fulfillment processes and staff training.
Developed policies and procedures for effective pharmacy management.
Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
State Certified Pharmacy Technician
Aiken Regional Medical Centers
01.2022 - Current
Provided medication and other healthcare products to customers accurately and efficiently
Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
Prepared IV admixtures under the supervision of a licensed pharmacist.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Lead Pharmacy Technician
CVS Pharmacy
04.2017 - 05.2025
Assisted in the training of new pharmacy technicians and provided feedback on their performance.
Maintained accurate patient records and updated prescription information as needed.
Ensured that all medications were stored properly, following safety protocols.
Performed quality control checks to ensure accuracy of medication dispensing.
Reviewed orders for completeness, accuracy, and compliance with applicable laws and regulations.
Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
Conducted regular audits of drug inventories to detect any discrepancies or irregularities.
Resolved problems relating to billing issues or incorrect medications dispensed.
Monitored staff productivity levels and provided guidance when needed.
Managed day-to-day operations of the pharmacy department including staffing schedules.
Interpreted physician's instructions accurately when preparing prescriptions.
Dispensed appropriate medications while adhering to all state laws governing controlled substances.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
State Certified Pharmacy Technician
Publix
06.2012 - 04.2017
Provided medication and other healthcare products to customers accurately and efficiently.
Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
Verified accuracy of patient information on prescription orders.
Education
Associate of Applied Science - Pharmacy Technician
Virginia College of Columbia
Columbia, SC
05-2012
High School Diploma -
Strom Thurmond High School
Johnston, SC
05-2003
Skills
Prescription Management
Problem-solving skills
HIPAA
Drug Inventory Control
Quality assurance and control
Team Collaboration
Safety procedures
Training and mentorship
Attention to detail
Critical thinking
Decision-making
Mathematical calculation
Timeline
Pharmacy Operations Manager
Walgreens
05.2025 - Current
State Certified Pharmacy Technician
Aiken Regional Medical Centers
01.2022 - Current
Lead Pharmacy Technician
CVS Pharmacy
04.2017 - 05.2025
State Certified Pharmacy Technician
Publix
06.2012 - 04.2017
Associate of Applied Science - Pharmacy Technician