Adrena Harris
Columbus,OH
Summary
Hardworking [Job Title] brings advanced abilities in coordinating shipments and routing materials. Thorough and detail-oriented in verifying key information to spot and proactively manage discrepancies. Critical thinker and quick learner calm in fast-paced environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Shipping and Receiving
Remedy Staffing
08.2017 - 01.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
Night Auditor
Best Western Hotel
04.2013 - 03.2017
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Entered and updated sensitive customer information during check-ins and room changes.
- Updated customer accounts with add-on room charges, minibar use, and room service bills.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Trained new staff members in customer service techniques and hotel operations.
Cashier
Taco Bell
09.2012 - 02.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Greeter/Cashier
Walmart
12.2010 - 08.2012
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Processed cash, credit and debit transactions accurately, limiting discrepancies.
- Checked customer IDs and verified age-restricted purchases.
- Greeted customers with smile and provided friendly, knowledgeable service.
Shipping and Receiving Associate
Sears Warehouse
08.2006 - 03.2009
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Shipping and Receiving Associate
Red Envelope
04.2003 - 01.2005
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Sorted and delivered materials to different work areas and staff.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Education
No Degree -
Olive Harvey College
Chicago, IL06.2004
High School Diploma -
Chicago Vocational High School
Chicago, IL06.2002
Skills
- Handheld Scanners
- Safety
- Order Checking
- Cost Estimation and Management
- Team Goals
- Shipping and Receiving
- Order Preparation and Processing
- Package Shipment
- Gift Wrapping Boxes
- Packing and Scanning
- Barcode Labeling
- Team Meetings
- Customer Order Fulfillment
- Basic Mathematics
- Work Order Following
- Monthly Audits
- Warehouse Software Systems
- OSHA Standards
- Shipment Routing
- Daily Logs
- Box and Container Packing
Timeline
Shipping and Receiving
Remedy Staffing
08.2017 - 01.2023
Night Auditor
Best Western Hotel
04.2013 - 03.2017
Cashier
Taco Bell
09.2012 - 02.2013
Greeter/Cashier
Walmart
12.2010 - 08.2012
Shipping and Receiving Associate
Sears Warehouse
08.2006 - 03.2009
Shipping and Receiving Associate
Red Envelope
04.2003 - 01.2005
No Degree -
Olive Harvey College
High School Diploma -
Chicago Vocational High School