Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles multiple forms of communication, assistance, and organization. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Hostess
Sal and Tereasa's
02.2025 - 04.2025
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Hostess
Texas Rhoadhouse
10.2022 - 02.2023
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Answered customer questions about hours, seating, and menu information.
Answered phone calls to take orders, give information and document reservations.
Completed daily side work and opening and closing duties without fail.
Seated patrons based on guest preferences and seating availability.
Minimized customer service complaints by expertly managing customer expectations during busy periods.
Receptionist
Committed Construction
05.2021 - 07.2021
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Answered central telephone system and directed calls accordingly.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.