Adria DeWalt
Spring
Summary
Experienced professional with a 15-year track record of delivering fast, accurate, and empathetic customer support. Skilled in effectively addressing diverse customer needs and maintaining high satisfaction levels. Seeking a challenging opportunity to apply expertise and contribute to a dynamic team's success.
Overview
14
14
years of professional experience
Work History
Global Security Operations Analyst
DSI Security, FMC
05.2022 - 09.2024
- Daily collection and triangulation of intelligence
- Protection of global company assets
- Telecommunications with global company executives and leadership
- CCTV Investigations
- Producing global situation reports
- Mass emergency response and communication
- Constant study of local and global events
- Critical thinking skills
- Handling “high stress” emergency situations
- Dispatch of appropriate emergency personnel
- Leadership and training
- Knowledge and usage of Lenel/Onguard, Avigilon, Wavelet reader, Factal, Dataminr, Crisis24/Guardaworld, Peoplefinder, Microsoft Teams, Sharepoint, Creating work order tickets, access control and OSINT
- Open source intelligence gathering
- Extensive working knowledge in a corporate environment
- Effective working relationship and knowledge of physical security by working posts and within the GSOC
- Understanding of global security threats and changing trends
- Oil and gas experience
- Closely monitoring potential threats globally and communicating effectively with leadership
- Actively seeking new ideas to improve GSOC processes.
Data Center Security Receptionist
Allied Universal Security Services
08.2018 - 05.2022
- Enhanced building security by diligently monitoring CCTV systems and reporting suspicious activities.
- Assisted in reducing security risks by conducting thorough bag checks and screening processes for all entrants.
- Managed high-pressure situations, handling multiple simultaneous tasks while maintaining a calm demeanor.
- Aided in loss prevention efforts by promptly detecting and reporting theft incidents to the appropriate authorities.
Global Security Operations Operator
G4S Secure Solutions USA
05.2016 - 09.2018
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Served as an on-call resource for after-hours support, providing critical assistance during emergency events or high-risk periods.
- Proactively monitored worldwide threat intelligence feeds to stay abreast of emerging risks that could potentially impact the organization''s security posture.
- Provided technical guidance to junior team members, fostering a positive learning environment while reinforcing key skills development among staff members.
- Analyzed large volumes of data from various sources to identify patterns indicative of potential cyberattacks or intrusion attempts.
Global Security Operations Analyst
Securitas, HPE/DXC Technology
10.2010 - 05.2016
- Telecommunications
- Emergency dispatch qualifications
- CCTV Investigations
- Protection of assets
- Security badge modifications and processing
- Admin and office duties
- Leadership and training
- Close working knowledge of access control functions, security breaches, determining physical security threats and excellent communication with physical security to respond to incidents.
Education
Dental Diploma - Dental Procedures, Orthodontics
Kaplan University
Arlington, TXSkills
- Skills & abilities
- Experience in Information Technology
- Proficient report writing skills
- Usage on Lenel/Onguard software
- Open source intelligence gathering
- Understanding physical security as it relates to a post and within a Global Security capacity
- Ability to analyze threats and trends
- Management
- Problem solving
- Communication
- Leadership
- Oil and gas expertise
- Critical thinking
- A diverse knowledge of popular GSOC intelligence sourcing software
- Team building
- Maturity
- Experience working with Military and Law enforcement
- Multitasking
- Microsoft Excel
- Microsoft PowerPoint
- Organizational skills
- Attention to detail
- Statistical analysis
Timeline
Global Security Operations Analyst
DSI Security, FMC
05.2022 - 09.2024
Data Center Security Receptionist
Allied Universal Security Services
08.2018 - 05.2022
Global Security Operations Operator
G4S Secure Solutions USA
05.2016 - 09.2018
Global Security Operations Analyst
Securitas, HPE/DXC Technology
10.2010 - 05.2016
Dental Diploma - Dental Procedures, Orthodontics
Kaplan University
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