Adria Frazier
Falfurrias,TX
Summary
Enthusiastic and focused professional with expertise in Retail Sales and Fashion Merchandising. Dedicated to providing quality customer service to enhance shopping and purchasing experiences. Skilled in Quality Assurance, Health and Legal administrative tasks, product packing, and warehouse operations. Experienced in product inspection procedures and compliance. Strong oral communication skills and a proven track record of effective team leadership.
Overview
14
14
years of professional experience
Work History
Guest Service/Deli Sales Associate
Pilot Flying J Travel Center
03.2023 - Current
- Accept parking reservations and process payment for various services offered
- Kept display cases stocked, visually appealing, and up-to-date with daily specials or promotions.
- Prepare food to company standards and record temperatures for food and equipment.
- Maximized revenue by upselling complimentary items such as side dishes, drinks, or desserts.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Assistant Case Manager
North Texas Legal Group
01.2021 - 08.2022
- Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
- Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
- Communicate with clients and witnesses to schedule meetings, interviews, and depositions
- Request, fax, and review medical records and follow up with doctors' offices
- Manage, organize, and maintain documents in paper or electronic filing systems
- Utilize Adobe and Microsoft Office (including Word and Excel).
Order Packer
Amazon
04.2019 - 07.2020
- Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
- Adapted to fluctuating workload demands, adjusting priorities as needed to meet overall team objectives in a fast-paced environment.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Assembled boxes, cartons and containers to package items.
Inventory Control Specialist
Schutz
01.2018 - 12.2018
- Sorted and delivered materials to different work areas and staff.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Performed data entry and completed proper paperwork.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
Shipping and Receiving Clerk
HDW
05.2017 - 01.2018
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
General Clerk II
Serco Inc.
09.2013 - 01.2017
- Processed health insurance application inconsistencies
- Place outbound phone calls to consumers to gather application information
- Perform data entry tasks and arithmetical computations.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Edited and proofread documents for accuracy and completeness.
Pharmacy Clerk
Wal-Mart Neighborhood Market
02.2011 - 09.2013
- Assist customers with inquiries, answer phone calls, and provide information about medications and products
- Operate the cash register, process transactions, handle cash credit, and insurance payments
- Stock shelves, organize inventory, and ensure products are properly labeled and priced
- Maintain accurate patient records, prescription logs, and inventory records
- Stay informed about new medications, over-the-counter products, and pharmacy promotions.
Education
Business Technology - Medical Office Specialist
Houston Community College
01.2018
General Studies -
Harber High School
08.2008
Skills
- Retail Sales and Fashion Merchandising
- Quality Customer Service
- Quality Assurance and Health/Legal Administrative skills
- Product packing and varied warehouse operations
- Product inspection, procedure and compliance
- Exceptional oral communications and team leadership
- Detail-oriented and able to handle multiple tasks simultaneously
Timeline
Guest Service/Deli Sales Associate
Pilot Flying J Travel Center
03.2023 - Current
Assistant Case Manager
North Texas Legal Group
01.2021 - 08.2022
Order Packer
Amazon
04.2019 - 07.2020
Inventory Control Specialist
Schutz
01.2018 - 12.2018
Shipping and Receiving Clerk
HDW
05.2017 - 01.2018
General Clerk II
Serco Inc.
09.2013 - 01.2017
Pharmacy Clerk
Wal-Mart Neighborhood Market
02.2011 - 09.2013
Business Technology - Medical Office Specialist
Houston Community College
General Studies -
Harber High School