Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
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Adria Oliver

Adria Oliver

Edmond

Summary

Results-oriented Associate Product Manager skilled in data analysis, stakeholder communication, and agile methodologies. Proven ability to refine product requirements and enhance software quality, contributing to organizational excellence.

Overview

8
8
years of professional experience

Work History

Associate Product Manager

Paycom
Oklahoma City
06.2023 - 08.2025
  • I leveraged my Master’s degree in Human Resources, with a focus on Diversity, Equity, and Strategic Planning, to enhance product quality and functionality. With skills honed in communication, presentations, and problem-solving, I ensured Paycom's software meets the highest standards. My collaborative efforts enabled us to identify and resolve issues effectively, directly contributing to the company's commitment to excellence.
  • Review and prioritize the product backlog based on feedback from stakeholders, customers, and internal teams.
  • Refine and define user stories and requirements for upcoming sprints.
  • Collaborate with the Product Owner or Senior Product Managers to ensure alignment on priorities.
  • Attend daily stand-ups with the development, design, and QA teams to discuss progress, blockers, and next steps.
  • Communicate product requirements and updates clearly to technical teams to discuss progress, blockers, and next steps.
  • Analyze data from customer support and user feedback channels to identify areas for improvement.

Assistant Coach

Oklahoma Charge Volleyball
Newcastle
08.2024 - 02.2025
  • Mentoring young women every day.
  • Writing practice plans and workout drills.
  • Making schedules to play opposing teams and register for tournaments.
  • Contacting parents, teachers, and other coaches.
  • Teaching private lessons to work on one-on-one skills to improve volleyball IQ.
  • Assisted in developing practice plans and training schedules for athletes.
  • Collaborated with the head coach to evaluate player performance, and provide feedback.
  • Monitored athletes' progress, adjusting training methods as needed for improvement.
  • Facilitated communication between players, parents, and coaching staff to ensure clarity.
  • Supported recruitment efforts by scouting potential talent at local competitions.
  • Notified thehead coach of problems with discipline, performance, and other decision-making areas.
  • Attended staff meetings to discuss strategies, tactics, and training schedules.

Front Desk Receptionist

Clemson Central Recreation Center
Central
06.2017 - 01.2018
  • Greeted and assisted visitors with inquiries and directions.
  • Managed incoming calls and routed them to the appropriate staff.
  • Processed membership registrations and payments efficiently.
  • Maintained the cleanliness and organization of the front desk area.
  • Provided information about programs, services, and facility hours.
  • Collaborated with team members to enhance customer service experience.
  • Assisted in the management of the company's social media accounts.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Education

Master of Arts - Human Resources Management

University of Oklahoma
Norman, OK
05-2024

Bachelor of Arts - Communications

University of Cincinnati
Cincinnati, OH
12-2021

High School Diploma -

D.W. Daniel High School
Central, SC
08-2017

Skills

  • Positive attitude
  • Advanced communication skills, written and verbal

  • Agile methodologies
  • Data analysis
  • User story definition
  • Product management
  • Stakeholder communication
  • Customer relationship management
  • Software quality assurance
  • Market research
  • Cross-functional collaboration
  • Team leadership
  • Effective communication
  • Strategic planning
  • Mentoring skills
  • Conflict resolution
  • Product training
  • Product metrics tracking
  • Data-driven decision making
  • Problem-solving
  • Interpersonal skills

Accomplishments

  • Student Athlete 2017-2024
  • 2x All Conference athlete

References

References available upon request.

Timeline

Assistant Coach

Oklahoma Charge Volleyball
08.2024 - 02.2025

Associate Product Manager

Paycom
06.2023 - 08.2025

Front Desk Receptionist

Clemson Central Recreation Center
06.2017 - 01.2018

Master of Arts - Human Resources Management

University of Oklahoma

Bachelor of Arts - Communications

University of Cincinnati

High School Diploma -

D.W. Daniel High School

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