Driven and resourceful with 7+ years of experience providing comprehensive administrative support to C-Suite Executives. Adept at managing calendars, preparing reports, and coordinating meetings. Consistently Demonstrates excellent customer service, problem-solving, and communication skills, while successfully managing high-volume workloads in rapidly changing environments.
Overview
13
13
years of professional experience
Work History
Executive Assistant II
Ohio Valley Bank
Gallipolis, Ohio
04.2017 - Current
Managed two executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for the executive team and senior management group.
Handled logistics, catering, agendas, and travel arrangements for meetings and event planning for the board of directors, president, and executive vice presidents.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.
Served as a liaison between departments to facilitate effective communication throughout the company.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Screened calls and emails and responded accordingly to support executive correspondence.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Improved office efficiency by implementing new filing systems and document management processes.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Conducted research and analyzed data to provide detailed reports on various business topics.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Worked with senior management to initiate new projects and assist in various processes.
Took notes and dictation at meetings.
Volunteered to help with special projects of varying degrees of complexity.
Screened personal and business calls and directed them to the appropriate party.
Wrote reports, executive summaries, and newsletters.
Promoted team productivity by keeping supplies organized and well-stocked.
Created and managed office systems to efficiently deal with documentation.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Ensured smooth daily operations through consistent maintenance of office equipment and troubleshooting issues when necessary.
Manager | District Manager
Sally Beauty Supply
Barboursville, West Virginia
01.2011 - 01.2017
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved marketing to attract new customers and promote business.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Supervised 10 locations to enforce high-quality standards of operation.