Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Adrian Taranto

Fayetteville,NC

Summary

I am a developed IT Support Specialist with experience working with ticketing systems to resolve end-users hardware and software issues. I have experience configuring devices with Microsoft 365 accounts through Microsoft Intune. Skilled at analyzing technical information, prioritizing issues, digesting and explaining problems and issues. I bring a customer/user-focused approach alongside the desire of continuous learning to continue to develop.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Manufacturing & Planning Support

Morgan Advanced Materials
10.2025 - 07.2026
  • Supported daily manufacturing planning and daily production coordination to efficiently get manufacturing jobs distributed and completed efficiently in regard to material availability and prioritized jobs.
  • Used Excel alongside site data to organize production information, track the work on the production floor, and support future planning decisions regarding CNC machine capabilities.
  • Worked with the manufacturing team to identify efficiency and manufacturing constraints.
  • Proven ability to learn quickly and adapt to new situations.

IT Support Specialist

National Power Corporation
05.2024 - 10.2024
  • Provided technical support to team members across the country by resolving submitted user tickets, troubleshooting VPN and software issues while prioritizing high-impact issues.
  • Managed user accounts, device access, and software access through Microsoft 365, configured and deployed employee devices through Microsoft Intune.
  • Conducted routine maintenance on IT equipment, reducing downtime and extending lifespan of devices.

IT Help Desk Intern

J.Crew
05.2022 - 08.2022
  • Developed a Power BI asset-tracking solution to monitor company device deployments and inventory for onsite and remote employees
  • Supported asset management, system maintenance, ticket resolutions, and deployment of approximately 50 configured machines for a sister site.
  • Assisted in the rollout of new applications, providing training resources for end-users as needed.

Education

Bachelor of Science - Computer Information Systems; Visual Data Analytic

Western Carolina University
Cullowhee, NC
05-2023

Skills

  • Quick learner
  • Power BI/Tableau
  • Client support
  • Microsoft Intune/Entra
  • Python
  • SQL/MySQL
  • Production planning
  • Hardware/Software Support
  • Technical troubleshooting
  • Teamwork and collaboration
  • Customer service
  • Learning-Driven

Certification

  • CompTIA Network +
  • Digital Marketing, Hubspot
  • Fundamentals of Digital Marketing
  • Tableau Desktop Specialist

Interests

  • Avid Reader
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Learning new cooking techniques and expanding my culinary skills
  • Hiking
  • 3D Art via Blender

Timeline

Manufacturing & Planning Support

Morgan Advanced Materials
10.2025 - 07.2026

IT Support Specialist

National Power Corporation
05.2024 - 10.2024

IT Help Desk Intern

J.Crew
05.2022 - 08.2022

Bachelor of Science - Computer Information Systems; Visual Data Analytic

Western Carolina University
Adrian Taranto