Summary
Overview
Work History
Education
Skills Expertise
Timeline
Generic

Adrian Aguirre

New York Metropolitan Area

Summary

A driven and enthusiastic recent college graduate with a passion for the finance industry, I am actively seeking full-time opportunities to leverage my strong customer experience, problem-solving, and analytical skills. My background encompasses a blend of financial analysis and accounting, alongside proven abilities in delivering customer service, including exceptional oral and written communication, active listening, and analytical problem-solving. Eager to contribute to the success of a dynamic team, I am committed to enhancing customer experiences through service-oriented behaviors, understanding their needs, and delivering tailored solutions to foster lasting loyalty.

Overview

7
7
years of professional experience

Work History

Flight Attendant

United Airlines
11.2024 - Current
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Responded promptly to passenger inquiries and requests, resolving issues with professionalism and a focus on customer experience.

Restaurant Trainer

Chick-fil-A
01.2022 - 11.2024
  • Increase customer surveys by 25% by face-to-face interaction with customers.
  • Deliver excellent customer service, ensuring all restaurant staff achieve various training check points.
  • Manage all transactions through POS system in-store and train all incoming staff on appropriate process and procedure.
  • Educate and mentor all new hires in standard operating procedures to maintain high level customer satisfaction resulting in stronger staff development and increased productivity.

Shift Leader

Smashburger
08.2018 - 12.2021
  • Managed day to day operations for various locations.
  • Oversaw multiple stores within assigned district overseeing on average 10-20 employees per location.
  • Responsible for all financial transactions, ensuring financial accuracy of all tills by close of business each day.
  • Onboard and train all new hires on standard processes and procedures, restaurant safety, and best practices.

Education

Bachelor of Science - Business Administration - Concentration in Finance

Montclair State University
Montclair, NJ
01.2024

Associates of Science - Major of Accounting

Bergen Community College
Paramus, NJ
05.2021

Skills Expertise

  • Bilingual in English & Spanish
  • Microsoft Office: Word, Outlook, Excel, and PowerPoint
  • Training/Facilitation
  • Training Development Aptitude

Timeline

Flight Attendant

United Airlines
11.2024 - Current

Restaurant Trainer

Chick-fil-A
01.2022 - 11.2024

Shift Leader

Smashburger
08.2018 - 12.2021

Bachelor of Science - Business Administration - Concentration in Finance

Montclair State University

Associates of Science - Major of Accounting

Bergen Community College

Similar Profiles

CREATE PROFILE
Adrian Aguirre