Adrian Aragon
Westminster,CO
Summary
Hardworking and dependable employee offering solid background in operational excellence, merchandising, sales support, and desire to take on new challenges. Strong worth ethic, adaptability with exceptional interpersonal skills. Knowledgeable about protecting company assets and policy procedures. Adept at working effectively unsupervised and quickly mastering new skills. Actively pursuing positions that challenge me directly as a leader and drive employee engagement.
Overview
7
7
years of professional experience
Work History
Operations Assistant Store Manager
Lowe's
Northglenn, CO
03.2024 - Current
- Assisted in developing and implementing operational strategies to ensure efficient operations.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Participated in team meetings to provide feedback on operational issues and solutions.
- Conducted regular audits of operational activities to ensure compliance with regulations.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Implemented programs designed to promote employee engagement throughout the organization.
Asset Protection and Safety Manager
Lowe’s
Northglenn, CO
03.2023 - 03.2024
- Developed and implemented safety policies, procedures, and standards.
- Conducted regular safety meetings for staff to ensure compliance with safety regulations.
- Evaluated workplace environment and equipment to identify potential hazards.
- Conduct audits on store location, Hazmat, Fire System, Shrink processes, and Receiving.
- Monitor Shrink from an Internal, External, and Operational standpoint.
Flooring Department Supervisor
Lowe’s
Longmont, CO
11.2022 - 03.2023
- Developed and implemented departmental policies and procedures.
- Conducted performance reviews for staff members.
- Monitored department operations to ensure productivity standards were met.
- Resolved customer complaints in a timely manner.
- Analyzed data to identify areas of improvement within the department.
Asset Protection Agent
Lowe’s
Westminster, CO
03.2021 - 10.2022
- Conducted surveillance of customers, employees and vendors to identify potential security risks or criminal activity.
- Monitored access control systems, CCTV cameras and alarm systems to ensure the safety of assets.
- Inspected merchandise for signs of tampering or theft.
- Interacted with store staff, local law enforcement and other authorities regarding asset protection matters.
- Maintained detailed records of all incidents, investigations, evidence collected and outcomes.
Appliance Sales Specialist
Lowes Home Improvment
Westminster, CO
05.2020 - Current
- Maintained knowledge of products to educate customers on available appliance options and model variations.
- Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate’s availability to next customer.
- Promoted company programs, including warranty sales and seasonal promotions to boost sales.
Head Cashier
Lowe's
Westminster, CO
11.2018 - Current
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs..
Head Cashier
The Home Depot
Westminster, Colorado
01.2017 - 09.2017
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
Some College (No Degree) - Criminal Justice And Criminology
Metropolitan State University of Denver
Denver, CO05-2025
Some College (No Degree) - National Society of Leadership And Success
Honor Society
Westminster05-2024
High School Diploma -
Westminster High School
Westminster05.2018
Skills
- Inventory management
- Security monitoring
- Employee Development
- Receiving Excellence
- Safety Management
- Operational Management
- Leadership Mentality
- Verbal/written communication
- Excel, Word, PowerPoint proficient
- Profit and Loss efficiency
Timeline
Operations Assistant Store Manager
Lowe's
03.2024 - Current
Asset Protection and Safety Manager
Lowe’s
03.2023 - 03.2024
Flooring Department Supervisor
Lowe’s
11.2022 - 03.2023
Asset Protection Agent
Lowe’s
03.2021 - 10.2022
Appliance Sales Specialist
Lowes Home Improvment
05.2020 - Current
Head Cashier
Lowe's
11.2018 - Current
Head Cashier
The Home Depot
01.2017 - 09.2017
Some College (No Degree) - Criminal Justice And Criminology
Metropolitan State University of Denver
Some College (No Degree) - National Society of Leadership And Success
Honor Society
High School Diploma -
Westminster High School