Adrian Asimou
Brecksville
Summary
Hardworking and motivated student working towards a bachelor’s degree in Business Management. With a variety of powerful and useful skills, I am committed to contributing my expertise into my work.
Overview
8
8
years of professional experience
Work History
Dispatcher
Ohio Turnpike & Infrastructure Commission
09.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
Business Operations Coordinator/Contractor
State Window Shade and Drapery
01.2021 - Current
- Filing orders
- Installing
- Ordering supplies
- Teamwork
- Leadership
- Multitasking
- Microsoft Word
- Technical support
- Attention to detail
- Conflict resolution
- Product management
- Ability to work under pressure
- Outgoing and enthusiastic
- Working efficiently to make sure jobs are done in a timely manner
Customer Service Representative
Walgreens
08.2023 - 06.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Administrative Department
Boyas Properties Inc.
01.2017 - 01.2021
- Data Entries
- Handling emails
- Taking phone calls
- Coordinating events
- Scheduling appointments
- Working with other employees
- Ensuring jobs went smoothly and efficiently
Education
Bachelor’s Degree - General Business
Kent State University
Kent, OH08-2023
Skills
- Decision-making
- Data entry
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Customer relations
- Updating logs
- Multitasking and organization
- Team collaboration
- Improving operations
- Critical thinker
Timeline
Dispatcher
Ohio Turnpike & Infrastructure Commission
09.2024 - Current
Customer Service Representative
Walgreens
08.2023 - 06.2024
Business Operations Coordinator/Contractor
State Window Shade and Drapery
01.2021 - Current
Administrative Department
Boyas Properties Inc.
01.2017 - 01.2021
Bachelor’s Degree - General Business
Kent State University
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