Adrian Bales
Spring,TX
Summary
Versatile Field Service Technician bringing 10 years of experience performing diverse maintenance and repair duties. Skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with excellent safety records and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Field Service Technician
Ideal Air, Heating And Cooling
03.2020 - Current
- Managed on-site and off-site installation, repair, maintenance, and test tasks
- Collaborating with other technicians on jobs with technical issues.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $100k.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Explain operation and routine maintenance protocols to customers. Discussed and recommended service options with customers and explained costs involved and increased sales by 10%.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
- Attended HVAC workshops and team meetings to maximize technical knowledge
Systems Technician
ENTERFLEX
03.2018 - 03.2020
- Used information in technical diagrams, schematics, and manuals to understand operations and assemble customer orders.
- Manufactured hydraulic hoses, working with overhead cranes, light welding/tacking, manufacture brackets to hold pipe to skids,
- Assist in other departments when help was needed.
- Hooked up systems to specified panel mountings of particular devices
- Followed fire and electrical codes for safe and proper system installation
Field Service Technician
Ideal Air, Heating And Cooling
05.2017 - 03.2018
- Responsible for preventative maintenance and diagnostics of customers AC units.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Discussed and recommended service options with customers and explained costs involved
- Attended HVAC workshops and team meetings to maximize technical knowledge
Field Service Technician
JOHN MOORE
01.2016 - 05.2017
- Diagnose customers A/C units
- Followed safety procedures to avoid injuries in field.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Maintained company field response vehicle stocked with repair and replacement parts of high value.
Sales Associate
THE HOME DEPOT
08.2015 - 05.2016
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Fill paint containers while maintaining a clean station and assisting customers.
Systems Associate
ENTERFLEX
08.2014 - 07.2015
- Reviewing P&ID and assemble customer orders
- Manufacturing hydraulic hoses, working with overhead cranes, light welding/tacking, manufacture brackets to hold pipe to skids.
- Assisted other departments when in need in order to achieve project objectives.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Assembly Associate
Exterran
12.2012 - 04.2014
- Decompress Aerosol cans for disposal
- Hazard Risk Assessment team “HRA”
- Build and assemble raw material per customers specific needs
- Hang scrubbers, assembled rubber pressurized hoses, operated overhead cranes, paint touchup's, light welding.
- Prepared units for air testing and painting
- Completed tasks on time with meeting quality and safety standards
- Recognized and reported defective material and equipment to shift supervisor
- Performed daily maintenance and inspection of machinery to drive optimal performance
Education
Diploma - General Studies
Cypress Springs High School
Katy, TX05.2007
Skills
- Quality Assurance Controls
- Fastener Application
- Operational Efficiency and Safety
- Calibrating Systems
- Training and Development
- Equipment Rebuilding
- Technical Support
- Team Supervision
- Inventory Management
- Regulatory Requirements
- Multiple Priorities Management
Certification
- Certified HVAC Technician Type II
Timeline
Lead Field Service Technician
Ideal Air, Heating And Cooling
03.2020 - Current
Systems Technician
ENTERFLEX
03.2018 - 03.2020
Field Service Technician
Ideal Air, Heating And Cooling
05.2017 - 03.2018
Field Service Technician
JOHN MOORE
01.2016 - 05.2017
Sales Associate
THE HOME DEPOT
08.2015 - 05.2016
Systems Associate
ENTERFLEX
08.2014 - 07.2015
Assembly Associate
Exterran
12.2012 - 04.2014
Diploma - General Studies
Cypress Springs High School