Dynamic Ramp Service Agent with experience at Spirit Airlines Inc., skilled in aircraft servicing and safety compliance. Proven ability to enhance operational efficiency while ensuring top-notch baggage handling and customer satisfaction. Recognized for exceptional time management and teamwork, contributing to seamless flight operations and a positive travel experience.
Overview
2
2
years of professional experience
Work History
Ramp Service Agent
Spirit Airlines Inc.
02.2024 - 02.2025
Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 4 daily flights.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Participated in ongoing training programs to stay current on industry regulations and best practices.
Connected electrical power unit and hoses to aircraft.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Front Service Clerk
Calvin Klein
07.2023 - 09.2023
Enhanced customer satisfaction by providing efficient and friendly front-end services.
Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
Supported team members during peak hours, ensuring smooth and timely customer service operations.
Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front Service Clerk
Publix Supermarkets Store
09.2022 - 05.2023
Enhanced customer satisfaction by providing efficient and friendly front-end services.
Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
Supported team members during peak hours, ensuring smooth and timely customer service operations.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Increased efficiency through effective bagging techniques while minimizing waste from damaged items.