Servant Leader. Fast Learner. Exceptional Communicator. Easygoing, but Stern when needed. Approachable and Trustworthy Always. Team-Oriented and Accountable. Feel Free to Call if you have Any Questions
Overview
4
4
years of professional experience
1
1
Certification
Work History
Circle Ten Council Iintern
Circle Ten Council
05.2024 - 07.2024
Spent 7 weeks full time mentoring and teaching 1,700+ Scouts and Staff members
Practiced Face to Face Customer Service with over 100 clients daily
Assigned and met deadlines in conjunction with co-workers in order to improve the quality of our services
Supported council members with research and analysis for informed decision-making on policy issues outside of camp work
Civil Engineering Intern
Urban Infrastructure Group
02.2024 - 05.2024
Supported successful project completion by performing quality control checks on engineering calculations and design drawings.
Enhanced project efficiency by assisting in the preparation and review of civil engineering designs, plans, and specifications.
Accompanied senior technical staff for on-site inspections during construction, learning how to communicate design requirements with contractors and equipment suppliers.
Optimized resource allocation by conducting cost analyses for various civil engineering projects.
Teller
Edinburg Teachers Credit Union
10.2022 - 02.2024
Always assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner
Provided exceptional customer service centered around prioritizing our member's needs
Assisted with training of new team members and helped establish a teamwork centered environment for my colleagues
Worked as a teller from October 17th, 2022 - May 12th 2023 and left the Credit Union on good terms
Came back to the valley on July from my seasonal job, and was re-hired 2 days later on July 20th - Present
Alertness regarding fraudulent checks resulted in the preservation of over 130,000 dollars for the credit union.
Seasonal Nature Area Director
Circle Ten Council
05.2020 - 07.2023
Recruited multiple staff members, then trained, coached, mentored, and evaluated employee performance weekly, as well as learned from the evaluations my staff gave me.
Conducted inventory frequently in order to keep our area at its highest performance always
Reported to my Superiors often and took charge when asked
Provided leadership by setting a positive example through professional attitude and actions
Set an example of great customer service while working in many different areas and exceeded expectations when possible.
Education
Bachelor of Science (B.S.) in Civil Engineering Candidate -
University of Texas Rio Grande Valley
Edinburg, TX
12.2025
Skills
Excellent Communication Skills
Complete Fluency in Spanish/English and Partial Fluency in French/Japanese
Exceptional Customer Service
Servant Leader
Ability to Thrive Under Pressure
Fast Learner/Not Afraid to Ask Questions
Personable and Trustworthy
Policy and Procedure Adherence
Certification
NCS Trained
Wood Badge Trained
Food Handler's License
Bank Secrecy Act Trained
CPR Trained
References
Lorenzo Guerra, Program Director, Circle Ten Council - Supervisor During Seasonal Job, (830) 422-1058, lorenzo.guerra@scouting.org
Savannah Lopez, Camp Director, Circle Ten Council - Supervisor At Seasonal Job, (214) 436-2710, Savannah.Lopez@scouting.org
Karen Duncan, Head Teller, Edinburg Teachers Credit Union - Current Supervisor, (956) 407-6415, kduncan@etcu.coop
Michael Hall, Wood Badge Leadership Instructor, Boy Scouts Of America - Leadership Training Mentor, (210) 291-7415, michaels.hall@yahoo.com