ADRIAN CALLIS
Houston,TX
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
Work History
Property Manager
29th Street Capital
2023.11 - Current
- Enhanced resident satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for residents and maintaining property aesthetics.
- Coordinated with legal counsel to resolve tenant disputes.
Multi-Site Property Manager
The Morgan Group
2021.08 - 2023.11
- Optimized operational efficiency by standardizing procedures across multiple properties and training staff on best practices.
- Managed budgets for each property effectively to minimize expenses while maintaining high-quality living environments for residents.
- Reduced delinquency rates through consistent rent collection processes and effective communication with residents.
- Enhanced curb appeal at all properties by coordinating regular landscaping, maintenance, and capital improvements.
- Developed strong relationships with vendors to negotiate favorable contracts for services such as maintenance, landscaping, and security.
- Maintained a strong understanding of current market trends and competitor offerings to ensure competitive pricing strategies are implemented at all managed properties.
Property Manager
Carroll Management
2020.08 - 2021.08
- Developed, reviewed, and submitted property operating and capital budgets.
- Boosted occupancy from 85% to 94% by leveraging market knowledge and successful promotional strategies.
- Managed operations and leasing of an upscale community of 319 apartment homes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Trained and motivated leasing staff during bi-monthly trainings and weekly meetings.
Property Manager
Knightvest Residential
2017.01 - 2020.02
- Managed operations and leasing of upscale community of 518 apartment homes.
- Generated and completed all monthly operation reports for asset managers and investors to review while consistently ensuring that the property remained within budget for R&M and capital expenditures.
- Scheduling and completion of all renovated units.
- Provided leadership and training for a team of 12+ employees.
- Adhered to Fair Housing and Federal and State Compliance Laws.
- Promoted from 280 units to 518, assisted in new acquisitions and new manager training.
- Property Manager of the Year in 2018
- Increased income approximately $30K YTD, focusing on rental growth with renovations.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
Property Manager
Banyan Equity Management
2016.01 - 2017.01
- Managed operations and leasing of upscale community of 220 apartment homes.
- Led all aspects of property management combined with maintaining 96% occupancy rate while increasing total income 12% within 90 days of hire.
- Responsible for sales leadership including leases, renewals, new customer attraction and training new leasing consultants.
- Generated all monthly financial reports also oversaw all expenses along with cost tracking, accounts payable/receivable in addition to handling and resolving all delinquency issues.
- Supervised maintenance professionals and strategically negotiated with vendors which aided in reducing costs.
- Increased online reputation (Google) from 2.2 to 3.3 in first six months.
- Increased occupancy from 90% to 96% in the first 90 days.
- Successfully maintained 93%-95% thereafter.
Leasing Agent
Morgan Management
2013.06 - 2015.05
- Significant contributor in the preparation of marketing materials for outreach to include newsletters, market surveys and resident activities.
- Worked in conjunction with the maintenance department to ensure apartment turnovers, move-ins, move-outs, and work order requests are completed to company standards.
- Conducted the processing of applications and lease renewals by accurately completing all related paperwork.
Assistant Community Manager
Bell Partners
2010.08 - 2012.12
- Successfully managed a team of leasing associates to reach 94% occupancy of 449-unit property within 6 months.
- Conducted trainings for the leasing team to enhance their interpersonal skills with residents/prospects and to improve overall performance.
- Oversaw and coordinated with the maintenance staff to improve responsiveness to service request and decrease make-ready time.
- Coordinated schedules and assignments for staff, maximizing team efficiency and effectiveness.
Sales Consultant
Harbor Group Property Management
2007.09 - 2010.07
- Cultivated relationships with existing along with prospective residents to increase resident retention.
- Prepared lease contracts and renewal agreements for clients.
- Oversaw and facilitated the application process for new prospects.
- Handled the generation of lease contracts along with renewal agreements for prospects/residents.
- Scheduled make-ready activities and service requests to facilitate the easy transition of residents.
- Effectively maintained client, resident, and traffic statistics in the company database.
Education
Bachelor of Business Administration - Finance
University of Houston-Downtown
Houston, TX12.2016
Skills
- Microsoft 365 Business
- YieldStar, LRO, AMSI, Yardi, Entrata and OneSite
- Accounts Payable
- Acquisitions
- Analytical Skills
- Capital Expenditures
- Interpersonal Skills
- Conflict Resolution
- Leadership and Training
- Problem Solving
- Initiative-taking
- Financial Budgeting and Reporting
- Staff Management
Timeline
Property Manager
29th Street Capital
2023.11 - Current
Multi-Site Property Manager
The Morgan Group
2021.08 - 2023.11
Property Manager
Carroll Management
2020.08 - 2021.08
Property Manager
Knightvest Residential
2017.01 - 2020.02
Property Manager
Banyan Equity Management
2016.01 - 2017.01
Leasing Agent
Morgan Management
2013.06 - 2015.05
Assistant Community Manager
Bell Partners
2010.08 - 2012.12
Sales Consultant
Harbor Group Property Management
2007.09 - 2010.07
Bachelor of Business Administration - Finance
University of Houston-Downtown
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