A motivated, task-driven individual that is hoping to utilize the existing skills and knowledge in consultancy, data analytics, customer service, and administrative assistance in a more technical role.
Overview
9
9
years of professional experience
Work History
Associate Consultant
Turner and Townsend
02.2021 - Current
Generated and administered multiple data sheets on a daily basis, which led to a more efficient, organized and effective work space for myself and my colleagues
Developed and maintained a website that captured the team's work structure, which created a better understanding of team responsibilities and stream of work for client and collaborating teams
Analyzed multiple project specific dashboards, and in result, indicated any discrepancies to desired teams or client
Produced and managed a data dashboard, which introduced next-level efficiency and successful project turnaround times throughout each of their perspective lifecycles
Compiled research data and gave numerous professional presentations highlighting finds and recommended optimizations.
Administrative Assistant
LTP Care Continuum LLC
08.2015 - 02.2017
Answered 20+ incoming phone calls, and transferred calls to appropriate departments in a professional
manner on a daily basis, which led to all customer inquiries be fulfilled
Categorized and compiled 100’s of patient files for 7 facilities per month, created an organized work
environment and ensured easy access for employees to these files
Welcomed and acknowledged all guests in office space, and addressed to any of their specific demands or
needs regularly, resulting in creating a friendly/hospitable environment
Sales Associate
Diamond Supply Co
08.2014 - 01.2016
Assisted 50+ customers daily with product selections and inquiries, which led to an increase of customer
satisfaction and kind-hearted Yelp reviews
Maintained an organized stockroom by creating 100’s of labels for all products in store per month, which
ensured stock room to be free-flowing and made products easily accessible for all employees
Established a well-kept storefront by cleaning/sanitizing all glass displays, sweeping floors and ensuring
all clothing displays are in its proper order on a daily basis, created a welcoming environment for all
incoming customers
Education
Associate of Science - Business Administration
Diablo Valley College
Pleasant Hill, CA
12.2024
No Degree - Information Technology
Diablo Valley College
Pleasant Hill, CA
01.2021
Skills
Adaptability
Reliability
Attention to detail
Effective Collaboration
Problem-Solving
Data Analysis
Google Sheets
Google Sites
Computer Literacy
Digital Communication
Customer Service
Administrative Assistance
Timeline
Associate Consultant
Turner and Townsend
02.2021 - Current
Administrative Assistant
LTP Care Continuum LLC
08.2015 - 02.2017
Sales Associate
Diamond Supply Co
08.2014 - 01.2016
Associate of Science - Business Administration
Diablo Valley College
No Degree - Information Technology
Diablo Valley College
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