ADRIAN CARTER
Texas City,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Flying Pilot J
09.2021 - 07.2024
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
Director of Operations
Urban Air Trampoline And Adventure Park
11.2019 - 08.2021
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Developed comprehensive safety protocols for all team members, reducing workplace accidents.
- Improved overall park cleanliness by implementing rigorous maintenance schedules and routine inspections.
- Coordinated promotional efforts with local schools, sports teams, and community groups for increased revenue generation.
District Manager
Golden Corral Buffet And Grill
10.2016 - 10.2019
- Supervised 3 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Training General Manager
Torch's Tacos
02.2011 - 09.2016
- Improved employee retention by developing and implementing comprehensive training programs.
- Enhanced company performance through strategic training initiatives and effective workforce development.
- Streamlined onboarding processes for new hires, resulting in a more efficient and productive workforce.
- Increased overall productivity by conducting regular skills assessments and providing targeted training opportunities.
- Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
- Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
Education
Associate of Science -
Houston Community College
Houston, TX05.2010
High School Diploma -
Cypress Springs High School
Cypress, TX05.2006
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Sales Planning
- Staff Training and Development
- Sales expertise
- Strong multi-tasking
- Customer Service
- Highly motivated
- Inventory Control
Certification
Food Handler
TABC
Food Safety Proctor
Manger Certification
Languages
English
Full Professional
Spanish
Professional Working
German
Limited Working
Timeline
General Manager
Flying Pilot J
09.2021 - 07.2024
Director of Operations
Urban Air Trampoline And Adventure Park
11.2019 - 08.2021
District Manager
Golden Corral Buffet And Grill
10.2016 - 10.2019
Training General Manager
Torch's Tacos
02.2011 - 09.2016
Associate of Science -
Houston Community College
High School Diploma -
Cypress Springs High School