Adrian Chanderpaul
Brampton
Summary
Accomplished General Manager with a proven track record at Deluxe Car & Truck Rentals Inc., enhancing operational efficiency and spearheading business growth. Expert in operations management and leadership demonstrated through strategic expansion and a keen focus on mentoring for team excellence. Skilled in vendor sourcing and fostering robust team dynamics, achieving significant market share increase.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Manager
Deluxe Car & Truck Rentals Inc.
02.2017 - Current
- Recruiting, hiring and training of team members.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and implemented strategies to increase sales and profitability.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Interacted well with customers to build connections and nurture relationships.
Manager
Cooperate Rent-A-Car
03.2015 - 01.2017
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
General Manager
Connex Trading Compnay
01.2011 - 03.2015
- Recruiting, hiring and training of team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Legal Administrative Assistant
Bernard De Santos & Associotes - Attorney-at-Law
07.2007 - 12.2010
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Enhanced client satisfaction with efficient scheduling and coordination of appointments, meetings, and conferences.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Prepared court forms accurately under the supervision of attorneys, ensuring compliance with local rules and regulations.
- Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
- Maintained organized client databases for streamlined communication efforts between attorneys'' offices and clients.
- Collaborated on complex legal matters, conducting research to support attorneys in preparing cases for litigation or settlement negotiations.
Legal Clerk
Supreme Court of Guyana
03.2003 - 05.2007
- Coordinated with clients, opposing counsel, and court personnel to schedule appointments and hearings efficiently.
- Drafted and proofread legal documents, contributing to high-quality work product and timely submissions.
- Managed complex calendar schedules for multiple attorneys, minimizing scheduling conflicts and maximizing productivity.
- Streamlined legal document filing system, reducing retrieval time for attorneys and paralegals.
- Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
- Contacted clients to schedule appointments and discuss progress of cases.
- Collaborated with attorneys to develop strategies for each case.
- Revised and finalized letters, briefs, and memos.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Education
High School Diploma -
Hindu Collage
East Coast Of Demerara, Guyana 06.2002
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Time Management
- Administrative Skills
- Operations Oversight
- Business Administration
- New Business Development
- Contract Negotiations
- Vendor Sourcing
- Expense Control
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
General Manager
Deluxe Car & Truck Rentals Inc.
02.2017 - Current
Manager
Cooperate Rent-A-Car
03.2015 - 01.2017
General Manager
Connex Trading Compnay
01.2011 - 03.2015
Legal Administrative Assistant
Bernard De Santos & Associotes - Attorney-at-Law
07.2007 - 12.2010
Legal Clerk
Supreme Court of Guyana
03.2003 - 05.2007
- Microsoft Office Specialist (MOS) Certification
High School Diploma -
Hindu Collage
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