Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
QuikTrip
Terrell, TX
05.2019 - 06.2023
Assisted in the development of operational strategies to ensure efficient and productive operations.
Identified cost-saving measures that could be implemented without compromising quality standards.
Supervised daily operations including scheduling shifts, assigning duties.
Implemented new procedures or systems to improve efficiency within the organization.
Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Completed inventory audits to identify losses and project demand.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Directed and led employees, supervising activities to drive productivity and efficiency.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assigned work and monitored performance of project personnel.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Provided professional services and support in a dynamic work environment.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.