Adrian Chmielewski
Wheeling,IL
Overview
4
4
years of professional experience
Work History
Member Service Representative
Crunch Fitness
09.2023 - Current
- Built and nurtured relationships with existing members to drive retention rates and upsell opportunities
- Conducted persuasive sales presentations to prospective members, highlighting the value proposition of joining the organization
- Negotiated pricing terms and contract agreements with potential members, ensuring mutually beneficial outcomes
- Provided exceptional customer service throughout the entire sales process, addressing inquiries and resolving issues promptly
Customer Service Associate
Walgreens
11.2023 - 04.2024
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Maintained up-to-date knowledge of product features, pricing, promotions, and company policies to provide accurate information to customers
- Effectively handled escalated situations by remaining calm under pressure and de-escalating tense conversations with upset customers
Guest Service Associate
Wheeling Park District
05.2021 - 09.2023
- Provided exceptional customer service to guests, ensuring a positive and memorable experience
- Handled cash transactions accurately while following established procedures for billing and payment processing
- Responded promptly to guest inquiries and resolved any issues or complaints in a professional manner
Hockey Camp Counselor
Rolling Meadows Park District
05.2021 - 09.2021
- Supervised and mentored a group of 15-20 campers, ensuring their safety and well-being throughout the duration of the sports camp
- Managed camper behavior by enforcing rules consistently while promoting a positive and inclusive environment
- Communicated effectively with parents/guardians regarding camper progress, concerns, or incidents during the sports camp
Education
Associate of Arts -
William Rainey Harper College
Palatine, IL01-2026
High School Diploma -
Wheeling High School
Wheeling, IL05-2023
Skills
- Customer service
- Relationship building
- Time management
- Positive engagement
- Team leadership
- Clear communication
- Problem-solving
- Adaptability and flexibility
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Customer Service Associate
Walgreens
11.2023 - 04.2024
Member Service Representative
Crunch Fitness
09.2023 - Current
Guest Service Associate
Wheeling Park District
05.2021 - 09.2023
Hockey Camp Counselor
Rolling Meadows Park District
05.2021 - 09.2021
Associate of Arts -
William Rainey Harper College
High School Diploma -
Wheeling High School
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