Adrian C. Lewis
Dallas,TX
Overview
3
3
years of professional experience
Work History
Customer Service Administrator
J&L Logistic Services, LLC
Pantego, TX
11.2023 - Current
- Manage inbound and outbound communication with clients, drivers, and brokers via phone, email, text, and chat.
- Dispatch calls, coordinate service requests, and maintain accurate driver profiles and invoices.
- Oversee fleet compliance by tracking insurance, vehicle registrations, and maintenance requests.
- Prepare and mail advertising materials including flyers and brochures.
- Review bills of landing and process ACH payments for drivers.
Warehouse Order Picker
Amazon Logistics
Dallas, TX
10.2023 - 06.2025
- Independently fulfilled and prepared customer orders for shipment.
- Monitored computer systems to track inbound and outbound packages.
- Ensured conveyor belt safety, identifying and reporting malfunctions.
- Collaborated with associates and supervisors to meet productivity and accuracy standards.
- Adhered to strict safety protocols, policies, and procedures.
Education
Diploma -
Creative Climb Academy
Skills
- Customer Service & Client Relations
- Verbal & Written Communication
- Critical Thinking & Problem Solving
- Advanced Computer Proficiency (MS Office, Data Entry, File Management)
- Social Media & Digital Communication
- Detail-Oriented & Organized
- Service & Support Coordination
- Logistics & Administrative Support
Timeline
Customer Service Administrator
J&L Logistic Services, LLC
11.2023 - Current
Warehouse Order Picker
Amazon Logistics
10.2023 - 06.2025
Diploma -
Creative Climb Academy