Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrian Collazo

Bellflower,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Reliable CCTV Technician skilled in reading blueprints and instructions to fully understand project scope. Hardworking employee identifies system issues and resolves problems. Smart and determined with highly developed decision-making skills. Meticulous and agile lead solar installer well versed at solar panel installation in compliance with site assessments and schematics. Identifies installation locations with proper orientation, area, solar access and structural integrity for photovoltaic arrays. Works tirelessly under pressure, meets deadlines and delivers exemplary customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Lead Solar Installer

Sunrun
11.2022 - Current
  • Enhanced team efficiency by developing and implementing streamlined installation procedures.
  • Increased customer satisfaction by providing timely and professional solar installation services.
  • Mentored junior installers, sharing knowledge of industry best practices and safety standards to ensure consistent quality across team.
  • Collaborated with sales and design teams to optimize project timelines, resulting in faster installations without compromising quality.
  • Ensured safety compliance on job sites by conducting regular inspections and enforcing strict adherence to OSHA regulations.
  • Completed complex installations requiring custom solutions, showcasing problem-solving skills and adaptability under pressure.
  • Contributed to company growth through exceptional workmanship, leading to increased referrals from satisfied customers.
  • Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
  • Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.

CCTV Installation Technician

Tech City Innovations
09.2020 - 11.2022
  • Operating with power tools
  • Working outside in any weather condition
  • Knowledge of installation of low voltage cable infrastructure
  • Intermediate knowledge of structured cabling
  • Ability to read/understand floor plans, wiring diagrams and schematics.
  • Improved system efficiency by optimizing hardware and software configurations.
  • Maintained high uptime rates for clients by diligently monitoring system performance and troubleshooting issues.
  • Improved client security by installing and maintaining CCTV systems in residential and commercial properties.
  • Enhanced surveillance system efficiency by conducting regular maintenance checks and upgrades on existing installations.

LA Fitness Sales Counselor

LA Fitness
01.2018 - 09.2020
  • Overcame objections with deep knowledge of membership benefits, scripted responses, and persuasive communication skills
  • Conducted tours of facility to showcase features and answer questions
  • Consulted with potential clients about personal need and budget concerns
  • Provided information about restrictions and optional services
  • Provided deep knowledge about health and fitness to present club to potential members and assist them in choosing right membership option for them
  • Contacted customers as soon as issues arose to immediately find resolution before problems escalated
  • Developed and maintained long-term relationships with clients in order to receive more business.
  • Established strong client relationships, leading to high rate of repeat customers and referrals.
  • Increased sales revenue by developing and implementing strategic sales plans tailored to individual clients'' needs.

Education

High School Diploma -

Paramount High School
Paramount, CA
06.2017

Skills

  • Customer oversight
  • Networking
  • Site Assessment
  • Electrical Wiring
  • Code Compliance
  • Structural Analysis
  • System Troubleshooting
  • Team Leadership
  • Continuous Improvement
  • First Aid and CPR

Languages

Spanish
Native or Bilingual

Timeline

Lead Solar Installer

Sunrun
11.2022 - Current

CCTV Installation Technician

Tech City Innovations
09.2020 - 11.2022

LA Fitness Sales Counselor

LA Fitness
01.2018 - 09.2020

High School Diploma -

Paramount High School
Adrian Collazo