Adrian Colley
Lakeland,FL
Overview
28
28
years of professional experience
Summary
Efficient Grocery Manager proudly offering many years' experience creating great places to work and improving employee morale by effectively resolving conflicts and promoting active listening and communication skills. A determined professional known for managing supply levels and large restocking orders. Offering collaborating and negotiating skills.
Work History
Grocery Manager
Publix Supermarkets Store
Atlanta, GA
08.1996 - 06.2024
- Tracked sales data and identified trends in order to adjust pricing accordingly.
- Provided feedback on employee performance reviews during annual evaluations.
- Monitored inventory levels and stock shelves with new merchandise.
- Managed staff of 25 grocery clerks, ensuring that duties were completed in a timely manner.
- Scheduled shifts for employees based on business needs while adhering to labor laws.
- Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
- Analyzed financial records to identify areas of improvement within the store.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Organized promotional displays to maximize sales opportunities.
- Reviewed purchase orders for accuracy before submitting them for processing.
- Conducted weekly meetings with staff members to discuss performance goals.
- Assisted customers with product selection when needed or requested.
- Evaluated employee performance regularly and provided feedback on areas for improvement.
- Resolved customer complaints in a courteous and professional manner.
- Ensured compliance with all health, safety, and sanitation regulations.
- Ordered supplies as needed while staying within budget parameters.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Maintained cleanliness of store by delegating tasks to the cleaning crew.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Owner
Bimbo® Bakeries USA
Atlanta, ga
Mar.2017 - Jan.2024
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Delivered services to customer locations within specific timeframes.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Lake Gibson Senior High School
Lakeland, FL05-1999
Skills
- Product Merchandising
- Inventory merchandising
- Training and mentoring
- Workflow Planning
- Customer service and assistance
- Task Delegation
- Verbal and written communication
- Customer Service Management
- Product display oversight
- Ordering of products
- Expense Tracking
- Safety Monitoring
- Complaint Handling
- Budget Administration
- Merchandising Strategies
Timeline
Owner
Bimbo® Bakeries USA
Mar.2017 - Jan.2024
Grocery Manager
Publix Supermarkets Store
08.1996 - 06.2024
High School Diploma -
Lake Gibson Senior High School