Adrian cothren
Elma,WA
Summary
Professional with extensive experience in delivery and logistics, ready to contribute to team-oriented environment. Known for reliability, flexibility, and commitment to meeting delivery timelines. Excels in route planning and customer service, ensuring smooth operations and high satisfaction.
Overview
7
7
years of professional experience
Work History
Delivery Crew Member
Spa Delivery Service
09.2016 - 12.2018
- Operated delivery vehicles to ensure timely and safe arrival of spa products.
- Managed loading and unloading of deliveries, optimizing space for efficiency.
- Maintained accurate inventory records for products delivered to clients.
- Communicated effectively with clients to confirm delivery details and address concerns.
- Adhered to safety protocols while navigating various routes in urban environments.
- Collaborated with team members to streamline delivery processes and improve workflow.
- Assisted in training new crew members on company policies and operational procedures.
- Provided valuable feedback to management regarding potential improvements or challenges faced in the delivery process, fostering an environment of continuous improvement.
- Increased repeat business through exceptional customer service during deliveries.
- Resolved customer complaints professionally, working towards satisfactory solutions for both parties involved.
- Maintained excellent communication with customers, providing timely updates on order status and estimated arrival times.
Cashier
76 Gas Station
02.2012 - 10.2014
- Process customer transactions efficiently using point-of-sale systems
- Provide accurate change and receipts to ensure customer satisfaction
- Maintain clean and organized checkout area for optimal workflow
- Assist in stocking shelves and managing inventory levels
- Engage customers with friendly service to enhance shopping experience
- Handle cash and credit transactions securely following company protocols
- Collaborate with team members to streamline daily operations
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Elma High School
Elma, WA05-2008
Skills
- Vehicle maintenance
- Technical aptitude
- working a cash register
- moping and sweeping floors
- clean drink machines
- stocking
- great customer service
Timeline
Delivery Crew Member
Spa Delivery Service
09.2016 - 12.2018
Cashier
76 Gas Station
02.2012 - 10.2014
High School Diploma -
Elma High School