Adrian Crespo
Belleville
Summary
Dynamic leader with a proven track record at Bella Contracting & Demo, enhancing team productivity and customer satisfaction through strategic planning and complex problem-solving. Skilled in staff management and attention to detail, adept at mentoring and motivating employees to achieve organizational goals. Achieved significant improvements in workflow efficiency and customer service excellence.
Overview
11
11
years of professional experience
Work History
Supervisor
Bella Contracting & Demo
04.2019 - 11.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Carpenter Helper
Envision Carpentry
04.2015 - 02.2019
- Worked with master carpenters to install decks for both residential and commercial customers.
- Acquired proficiency in using hand tools like hammers, saws, levels; power tools like drills and nail guns; heavy machinery like forklifts under supervision.
- Assisted in the installation of fixtures such as doors, windows, cabinets, trim work, molding details for aesthetically pleasing results.
- Improved worksite efficiency by assisting carpenters with tasks such as measuring, cutting, and assembling materials.
Intake Coordinator
Salvation Army ARC
02.2014 - 09.2017
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- I saved people. That was my job!
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Education
High School Diploma -
Roselle Park High School,
Roselle Park, NJSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Suck
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Supervisor
Bella Contracting & Demo
04.2019 - 11.2024
Carpenter Helper
Envision Carpentry
04.2015 - 02.2019
Intake Coordinator
Salvation Army ARC
02.2014 - 09.2017
High School Diploma -
Roselle Park High School,