ADRIAN CUARTEROS

Work History

Massage Therapist / Masseurs

International Chinese Body Care Houses

09.2020 - Current

Greetings and welcoming spa guests, informing guests of the spa package, promotions and rates and customizing treatments and therapist to suit guests needs
Should also be able to recommend additional spa services and up sell spa products
Delivering a variety of spa services treatments, massage, facial, waxing and manicure / pedicure
Maintaining equipment and sample inventory of products
Acknowledging and responding to relevant customer’s queries, needs and expectations
Talk with guest about their symptoms, medical history, and treatment goals
Evaluate guest prior to and during the Massage to locate painful or tense areas of the body
Manipulate muscles, tendons, ligaments and other soft tissues of the body
Increase range of motion through joint mobilization techniques
Provide guidance and stretching, strengthening overall relaxation and improving their posture
Documents guest condition and progress
Clean the workplace and sanitizing all using equipment.

Restaurant Waiter

Na'a Na'a Restaurant Lebanese Cuisine

11.2019 - 08.2020

Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.

Luminous Espresso Industry

Waiter

10.2019 - 02.2020

Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
Assisted in inventory management by tracking stock levels, placing orders as needed, and minimizing waste.
Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
Supported store management with administrative tasks such as scheduling staff shifts or maintaining employee records.
Organized special events at the coffee shop, such as open mic nights or art exhibitions, generating buzz and attracting new customers.
Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.
Established strong relationships with suppliers to ensure timely deliveries of fresh ingredients and maintain optimal inventory levels.
Received recognition for exceptional customer service skills, contributing to an overall increase in positive online reviews for the coffee shop.
Developed daily specials that showcased seasonal ingredients while also driving sales of underutilized products in inventory.
Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.

CNC Machine Operator

Steel Engineering Technology

12.2018 - 07.2019

Properly loaded and unloaded materials in and out of machines.
Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
Inspected finished parts by checking for defects to meet quality standards.
Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
Monitored machines during operation to make adjustments when necessary and produce quality parts.
Maintained tight tolerances with design specifications.
Trained and coached new team members on proper machine set-up procedures.
Moved finished work to correct staging area for disposition.
Input instructions to program CNC machines to control machine movement and produce parts to specification.
Manually set up machinery, lathes, and grinders.
Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
Learned and followed safety procedures to keep machines operated safely and prevent accidents.

Mechanic Assistant

El Khayyat Ceramics

08.2017 - 10.2018

Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
Performed oil changes, tire rotations, and other routine maintenance tasks to keep vehicles running smoothly.
Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
Cleaned and organized work areas, tools and equipment to support productivity.
Enhanced workshop efficiency with proper tool organization and inventory management.
Supported senior mechanics in completing major overhauls, extending the lifespan of vehicles.
Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
Followed detailed instructions of lead mechanic to achieve quality standards.
Coordinated ready access to tools and parts needed for repair and maintenance activities.
Managed shop cleanliness, adhering to strict standards for workspace organization and sanitation practices.
Tested vehicles after repairs to verify performance, safety and functionality.
Reduced hazards by maintaining safe and clean working environment for mechanics.
Participated in safety training sessions to maintain a secure working environment for all staff members.
Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.
Improved vehicle performance by conducting regular maintenance checks and repairs.

CNC Machine Operator

Cleveland Bridge Steel Company Limited

06.2009 - 06.2017

Improved CNC program efficiency by optimizing tool paths and reducing cycle times.
Provided technical support for shop floor personnel, assisting with setup procedures and addressing any issues related to CNC programs.
Increased machine uptime by troubleshooting and resolving programming errors promptly.
Maintained organized library of CNC programs, ensuring version control and easy access for all team members involved in the production process.
Achieved tight tolerances on critical components with precise programming techniques and careful tool selection.
Properly loaded and unloaded materials in and out of machines.
Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
Inspected finished parts by checking for defects to meet quality standards.
Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
Monitored machines during operation to make adjustments when necessary and produce quality parts.
Maintained tight tolerances with design specifications.

Welder Trainee

Cleveland Bridge Steel Company Limited

06.2009 - 06.2017

Strengthened understanding of metallurgy concepts through continuous study of materials and their properties, contributing to better welding outcomes.
Assisted experienced welders with complex tasks, gaining valuable hands-on experience and knowledge.
Gained confidence in operating power tools and heavy machinery under the guidance of experienced mentors for versatile project support.
Elevated work proficiency by diligently seeking feedback from experienced welders and implementing constructive suggestions for continuous improvement.
Increased efficiency through proper maintenance and cleaning of welding equipment, ensuring longevity of tools and minimal downtime.
Achieved consistent improvement in weld quality by diligently practicing various welding techniques.
Consistently met project deadlines by efficiently prioritizing tasks and managing time effectively during training period.
Contributed to a safe work environment by adhering to established safety protocols and reporting potential hazards promptly.
Developed strong attention to detail while inspecting finished welds for compliance with industry standards and specifications.
Exhibited strong problem-solving abilities when faced with challenging welding situations, applying learned techniques to overcome obstacles successfully.
Fostered a positive working relationship with peers and supervisors through effective communication skills and professional demeanor during trainee period.

Summary

Overview

Work History

Massage Therapist / Masseurs

Restaurant Waiter

Luminous Espresso Industry

CNC Machine Operator

Mechanic Assistant

CNC Machine Operator

Welder Trainee

Education

Wellness Massage - Massage Therapy

NC 11 Welder - Welding

High School -

Elementary -

Skills

Careerrelatedskills

Seminarstrainingsachievements

Timeline

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