Adrian Cubillas
Stafford,VA
Summary
I am a very hospitable individual, that accurately takes orders and prepares daily food items to satisfy customers. Tried to solve problems of the customers as needed.
I'm organized and also I can manage multiple priorities with a positive attitude. Hardworking and passionate, ready to help team achieve company goals
I've been able to learn how to help and support team members and customers so everyone can have a good experience with the company.
I'm always open to learn and improve in every aspect of the job.
I'm Trustworthy and Cheerful when assisting customers with requests and meeting special needs.
I like to follow every rule of the company and help other to follow those rules.
I'm a good driver because I like to follow the law in every aspect.
Overview
2
2
years of professional experience
Work History
Front Line Crew Member
Five Guys
04.2021 - 03.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and colleagues.
- Assisted in the preparation of fresh menu items, adhering to strict food safety guidelines.
- Completed daily tasks efficiently, contributing to smooth operations during peak hours.
- Collaborated with team members to provide exceptional service and resolve any customer issues promptly.
- Operated cash register accurately, maintaining proper handling of financial transactions.
- Contributed to a positive work atmosphere, fostering a supportive environment for all team members.
- Handled high-pressure situations gracefully, maintaining composure during busy periods or challenging circumstances.
- Quickly adapted to changes in menu offerings or operational procedures as needed.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Completed milkshakes and ice cream desserts for customers.
Front Line Cashier
Chick-fil-A
11.2019 - 01.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for quicker transaction times and improved customer experience.
- Maintained a clean and organized workspace, contributing to a positive shopping environment.
- Assisted customers with inquiries, locating products, and resolving issues to ensure satisfaction.
- Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
- Handled customer complaints calmly and professionally, finding solutions that benefited both the customer and the store.
- Attended to customer needs, questions and complaints.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
Education
GED -
GED
Woodbridge, VA07.2021
Skills
- Scheduling and Planning
- Menu Memorization
- Positive Attitude
- Effective Communication
- Food Preparation Assistance
- Attention to Detail
- Problem Solving
- Active Listening
- Teamwork and Collaboration
- Stress Management
- Food Safety Compliance
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Front Line Crew Member
Five Guys
04.2021 - 03.2022
Front Line Cashier
Chick-fil-A
11.2019 - 01.2021
GED -
GED
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