Dedicated and compassionate Registered Nurse (RN) with twenty years of diverse experience in direct patient care, triage, staff supervision and facility operations in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
23
years of professional experience
Work History
Registered Nurse
TriStar Hendersonville Medical Center
07.2023 - Current
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs, including patients with chronic conditions and those recovering from acute incidents.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Managed patients recovering from medical or surgical procedures. Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Advised patients and caregivers of discharge plan objectives, safe medication use, and disease management.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
Home Health Aide
Home Well Care Services
03.2021 - 06.2023
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Assisted disabled clients to support independence and well-being.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Supported families through difficult times by offering emotional support and education on important care tasks.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
Lead Ophthalmic Technician
Retina Consultants of Nashville
01.2006 - 11.2020
Provided full executive support for three physicians and CEO by organizing details of meetings, daily agendas, travel arrangements, business correspondence and all outside marketing.
Managed all aspects of daily general ledger postings
Assisted in various types of in office procedures.
Physician scribe and clinical flow supervisor at all satellite clinics.
Supported the implementation of ESCRIBE EMR software within the clinic, increasing efficiency in diagnosis and treatment processes.
Improved patient care by conducting thorough diagnostic tests and detailed ophthalmic evaluations, including Fluorescein Angiograms, also accurately interpreting results for ophthalmologists.
Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Lead Ophthalmic Technician/Surgical Coordinator
Loden Vision Centers
08.2004 - 08.2006
First assistant for all types of ocular surgeries with a goal of a three to five minute turn over.
Formatted daily patient scheduling templates for three-physician practice, averaging more than 100 patients per day.
Confidently sold elective surgery to highly skeptical patients while responding to changing trends.
Presented with various in-office awards for dependability and the ability to work well with others.
Provided comprehensive training and supervision for ten person clinical staff, fostering a supportive learning environment and improving overall team performance.
Evaluated the performance of junior technicians, providing constructive feedback and strategies for improvement to enhance their skills and professional growth.
Maintained up-to-date knowledge of industry advancements by attending professional development courses regularly to improve the quality of service provided to patients.
Developed strong relationships with vendors, negotiating favorable contracts on supply purchases that reduced overall costs without sacrificing quality or service levels.
Lead Ophthalmic Technician/Regional Clinical Manager
Arrowsmith Eye Institute
08.2001 - 08.2004
Succeeded in positioning a large Ambulatory Surgical Center for accreditation by maintaining full compliance of agency standards.
Worked dependably as a liaison to the FDA on projects to ensure approval, while meeting all deadlines and budget requirements.
Effectively managed surgery center inventory to increase practice profitability.
Prepared monthly Continuing Quality Improvement reports to track and resolve adverse events in all aspects of daily operations.
First Assisted in all surgical procedures, ensuring smooth operations and optimal outcomes for patients.
Education
Associate of Applied Science - Nursing
Volunteer State Community College
Gallatin, TN
05.2023
Associate of Applied Science - Ophthalmic Technology
Volunteer State Community College
Gallatin, TN
05.2001
Skills
Home care
At-risk patient care
Palliative and Geriatric care
HIPAA/OSHA Education
Staff Supervision and Employee Performance Appraisals
EMR Systems/ Medical Billing and Coding
Timeline
Registered Nurse
TriStar Hendersonville Medical Center
07.2023 - Current
Home Health Aide
Home Well Care Services
03.2021 - 06.2023
Lead Ophthalmic Technician
Retina Consultants of Nashville
01.2006 - 11.2020
Lead Ophthalmic Technician/Surgical Coordinator
Loden Vision Centers
08.2004 - 08.2006
Lead Ophthalmic Technician/Regional Clinical Manager
Arrowsmith Eye Institute
08.2001 - 08.2004
Associate of Applied Science - Nursing
Volunteer State Community College
Associate of Applied Science - Ophthalmic Technology
Volunteer State Community College
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