Adrian De Los Santos

• Led store operations to ensure compliance with company policies and procedures.
• Trained and mentored new team members on operational best practices.
• Developed scheduling systems to optimize staff productivity and customer service.
• Implemented inventory management techniques to reduce shrinkage and improve stock accuracy.
• Conducted regular audits to maintain store standards and enhance overall performance.
• Collaborated with management to strategize sales promotions and increase revenue growth.
• Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Perform lifting of 100+ pounds
• Execute up to 11-hour shifts
• Arrange and bundle personal items attentively
• Engage in teamwork activities
• Remaining upright for long durations
• Operated material handling equipment to transport goods efficiently within warehouse environment.
• Managed inventory levels and ensured accurate stock counts through regular audits and cycle counting.

• Led team in executing daily operational tasks to ensure efficient workflow and high-quality service.
• Trained and mentored new crew members on safety protocols and standard operating procedures.
• Enhanced team performance through effective scheduling and resource allocation strategies.
• Conducted regular inventory assessments to maintain optimal stock levels and minimize waste.
• Implemented process improvements that increased operational efficiency and reduced turnaround times.
• Facilitated communication between management and crew to align goals and expectations effectively.

• Unload trucks, organize, and scan items
• Operated material handling equipment to efficiently move packages within facility.
• Sorted and organized packages for timely processing and distribution to appropriate destinations.
• Executed efficient package sorting and handling procedures to ensure timely deliveries.
• Operated material handling equipment, including forklifts and pallet jacks, adhering to safety protocols.
• Collaborated with team members to optimize workflow and enhance operational efficiency.

• Promote hygiene practices for restaurants

Participated in food handling

• Provided exceptional customer service, ensuring positive dining experiences and addressing customer inquiries effectively.
• Operated point-of-sale systems accurately, processing transactions and managing cash effectively.
• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated kitchen equipment safely and efficiently to prepare food items according to company standards.
• Maintained cleanliness and organization of workstations, promoting a safe dining environment for customers and staff.