Summary
Overview
Work History
Skills
Timeline
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Adrian Drake

New Market,AL

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

17
17
years of professional experience

Work History

Outside Sales Representative

Byrom Energy
04.2024 - Current
  • Conducted market research to identify new opportunities and develop target customer profiles.
  • Gathered data on competitors' products, prices, and sales techniques.
  • Maintained knowledge of current product offerings and pricing structures.
  • Monitored industry trends and kept abreast of new developments in the marketplace.
  • Adhered strictly to all applicable laws governing business operations in assigned territory.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Educated customers on product features and technical details to highlight benefits.

Outside Sales Representative

Sunbelt Rentals
07.2021 - 03.2024
  • Professional and efficient servicing of rental and sales of all types of construction, industrial equipment, and store items.
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Organize transportation for orders through store-level dispatch, outside hauling, and national freight vendors
  • Support sales and marketing efforts by performing prospecting calls, forwarding sales leads, and incoming inquiries to the sales group
  • Reviews daily management reports and provides regular feedback to profit center managers regarding fleet and merchandise inventory, as well as pricing.
  • Developed and implemented sales strategies to increase revenue.
  • Generated leads through cold calling, networking events, referrals.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Sustain customer correspondence regarding new and existing rentals, including on and off dates, rental rates, ancillary charges, amendments, suspensions
  • Ensuring prompt collection of equipment, filing contracts, and related paperwork, obtaining prepayment and deposit, and processing cash rentals
  • Receiving and contacting customers about equipment needs, negotiating and placing orders, creating rental contracts, supporting sales development, and customer satisfaction with a courteous and professional attitude
  • Secure equipment by coordinating with the shop, providing adequate notice to the service department and dispatcher for upcoming equipment requirements and coordinating with other stores to fulfill customer orders

Retail Store Manager

General Nutrition Center
11.2007 - 05.2021
  • Interview and on-boarded team members who demonstrate dedication and added value to the team
  • Train, motivate, and manage staff while exceeding customer expectations
  • Demonstrate integrity, honesty, and knowledge to promote the vision, values, and goals of the company
  • Maintain office supplies inventory by checking stock and ordering new supplies as needed
  • Managed accounts payable, accounts receivable, and payroll
  • Successfully converted underperforming stores into Top Volume Region Stores
  • Improved annual productivity by 75 percent
  • Schedule and plan meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations
  • Conducted annual performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective, or disciplinary actions
  • Oversee daily functions, including inventory management, display merchandising, and purchasing operations
  • Improve profitability by executing daily, weekly, and monthly floor plan changes
  • Create and maintain computer and paper-based filing and organization systems for records, reports, and documents
  • Maintained impeccable office organization to support efficiency, professionalism, and performance objectives
  • Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes, and distributing information to relevant stakeholders
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently

Skills

  • Operation management
  • Customer service & retention improvement
  • Analyzing market and product data
  • Strategy planning/execution
  • Training and onboarding
  • Administrative support
  • Employee relations
  • Safety mindset
  • Logistics and dispatch
  • Inventory control
  • Quality assurance
  • Team leadership/management
  • Key performance indicators

Timeline

Outside Sales Representative

Byrom Energy
04.2024 - Current

Outside Sales Representative

Sunbelt Rentals
07.2021 - 03.2024

Retail Store Manager

General Nutrition Center
11.2007 - 05.2021

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Adrian Drake