Undergraduate student pursuing a B.S. in Healthcare Administration at Rutgers University. Motivated to gain research experience in healthcare and data-driven projects. Recognized for a strong work ethic, attention to detail, and proven ability in clerical support, leadership roles, and working effectively in bilingual environments.
Overview
4
4
years of professional experience
Work History
Student Manager
Rutgers Dining Services
Piscataway, NJ
09.2022 - 05.2025
Supervised and coordinated student staff to maintain smooth daily operations, resulting in improved service efficiency and customer satisfaction
Trained new team members on procedures, customer service, and safety standards, leading to a more knowledgeable and effective team
Assisted in resolving customer concerns and supported a positive dining experience.
Balanced leadership responsibilities with regular associate duties such as POS transactions, ensuring seamless operations and team productivity
Managed clerical duties such as scheduling, filing, and maintaining accurate shift records, contributing to organized and efficient operations
Library Student Assistant
Rutgers, The State University Of New Jersey
New Brunswick, NJ
09.2021 - 12.2022
Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
Checked out and checked in materials to support patron circulation needs.
Guided patrons in locating resources using catalog and circulation systems, enhancing their library experience
Assisted library staff with clerical duties to help lighten workload.
Managed library materials to ensure accurate record-keeping, enhancing data reliability
Utilized computer databases to efficiently locate library materials, supporting user access and satisfaction