Customer-oriented General Manager with 20+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager
Top Notch Transportation ( Party Bus & Limousine )
01.2018 - Current
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Developed and executed strategic plans for business growth and expansion, resulting in increased revenue.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Trained new employees on proper protocols and customer service standards.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Firearms Instructor
National Rifle Association
05.2008 - Current
Enhanced trainee performance by developing and implementing comprehensive firearms training programs.
Increased safety awareness through detailed instruction on proper firearm handling and storage.
Improved trainee accuracy by providing personalized coaching and feedback during live-fire exercises.
Developed strong relationships with local law enforcement agencies, leading to collaborative training opportunities for both instructors and officers.
Facilitated the certification process for new firearms instructors, ensuring adherence to industry standards and regulations.
Remained current on industry trends and legislation, incorporating relevant updates into course materials as needed.
Streamlined course administration by implementing efficient scheduling and record-keeping systems.
Maintained a safe learning environment by enforcing strict range safety protocols during all training sessions.
Ensured regulatory compliance by conducting thorough audits of facility equipment, safety protocols, and instructor certifications.
Construction Driver
Ground Control Property Management
04.2022 - 01.2023
Enhanced operational efficiency by conducting thorough pre-trip and post-trip inspections on dump truck equipment.
Maintained a safe work environment by adhering to company safety protocols and traffic regulations during transport.
Improved job site productivity by efficiently delivering construction materials such as sand, gravel, and soil.
Assisted in the completion of construction projects through timely transportation of demolition debris to designated sites.
Collaborated with project managers to ensure timely delivery of required materials for various construction tasks.
Achieved optimal load distribution by properly loading and unloading materials according to job specifications.
Ensured accurate documentation by maintaining detailed records of all transported loads, distances traveled, and hours worked.
Promoted a positive working relationship with clients through professional communication and consistent adherence to deadlines.
Safeguarded road users'' safety while transporting large loads through strict compliance with weight limits and securement procedures.
Contributed to team success by assisting colleagues with additional tasks when needed, ensuring smooth operations at job sites.
Maximized fuel efficiency by carefully planning routes that optimized travel time and minimized idle periods during deliveries.
Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Conducted orientation sessions and organized on-the-job training for new hires.
Deputy Sheriff Officer
Wayne County Sheriff's Department
12.2003 - 05.2008
Assisted in reducing crime rates through proactive policing and effective communication with the public.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Collaborated with other law enforcement agencies for successful joint operations and information sharing.
Provided testimony in court proceedings, contributing to successful prosecution cases.
Participated in ongoing training programs to remain current on law enforcement best practices and tactics.
Performed arrests while ensuring suspect rights were upheld, maintaining high ethical standards in all interactions.
Completed detailed reports accurately documenting incidents and actions taken during shifts.
Mentored junior officers as part of department''s professional development program, helping them hone their skills while also strengthening teamwork within the force.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
Built excellent rapport and working relationship with community to build trust and improve upon communication.
Conducted searches of individuals, vehicles and premises.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Rendered aid to accident victims and other persons requiring first aid for physical injuries.
Education
Michigan Commission On Law Enforcement Standards - Law Enforcement
Washtenaw College
2003
ASE State Certification - Automotive Technology
MCI Technical School
08.1996
Academic Studies -
Chadsey High School
06.1994
Skills
Advertising and Marketing
Customer Relationship Management
Expense Control
Staff Training/Development
Risk Management
Project Management
Bilingual
Purchasing and Planning
Languages
Romanian
Native or Bilingual
Spanish
Professional Working
Certification
CDL Class A / Pass, Double, Triple, Tanker Endorsements
Timeline
Construction Driver
Ground Control Property Management
04.2022 - 01.2023
General Manager
Top Notch Transportation ( Party Bus & Limousine )
01.2018 - Current
Firearms Instructor
National Rifle Association
05.2008 - Current
Deputy Sheriff Officer
Wayne County Sheriff's Department
12.2003 - 05.2008
Michigan Commission On Law Enforcement Standards - Law Enforcement
Washtenaw College
ASE State Certification - Automotive Technology
MCI Technical School
Academic Studies -
Chadsey High School
CDL Class A / Pass, Double, Triple, Tanker Endorsements
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