Adrian Escobedo
Houston,TX
Summary
Accomplished Team Leader with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Village Home Health & Hospice
Houston, Texas
11.2021 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked medical and DME supplies and submitted purchase orders to maintain stock levels.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Managed relational database to store information for reference, reporting and analysis.
RMA Specialist
Greater Houston Area Retailers (GHRA)
Houston, Texas
08.2018 - 10.2021
- Receive, process, and file all transportation paper work
- Receive Returns from GHRA members
- Analyze, inspect, and issue credit for returned items at own discretion
- Document all returns and refusals focusing on trends in returns to identify fraudulent activity using Excell.
- Communicate with Members via phone and email regarding credit.
- Daily review and reconciliation of return material authorization (RMA) forms with physical inventory returns.
Toll Road Image Processor
HCTRA
Houston, Texas
04.2016 - 08.2018
- Processed license plate captures and ensured accuracy of data input.
- maintained a typing average of 80 wpm while insuring speed and accuracy.
- Met daily processing goals and exceeded daily requirements of images processed.
Senior Operations Team Leader
Academy Sports + Outdoors
Houston, United States
06.2014 - 03.2016
- Directly managed the Front End and Logistic Departments
- Increased overall efficiency and productivity of team by revamping jobs, schedules and daily assignments.
- Maintained team compliance with company standards, safety practices and regulatory and environmental requirements.
- Set schedules and oversaw daily workflow.
- Contributed to interviewing process and made new hire recommendations.
- Managed department inventories to identify unusual activities, excesses and fluctuations.
Inventory Control Specialist
Academy Sports + Outdoors
Houston, United States
02.2012 - 03.2014
- Completed physical inventory counts each month.
- Completed biannual stock inventories to identify and address issues negatively impacting controls.
- Audited and corrected discrepancies in inventory numbers.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Completed daily cycle counts to maintain accuracy of records.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Assistant Front End Manager
Academy Sports And Outdoors
Houston, TX
02.2008 - 02.2012
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Compiled and maintained monetary and non-monetary reports and records.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
Education
High School Diploma -
Heights High School
Houston, TX05.2005
Skills
- Strategic planning
- Policies and procedures
- Schedule optimization
- Job inspections
- Team leadership and coaching
- Customer Service
- Computer proficiency
- Good telephone etiquette
- Self-motivated professional
Timeline
Administrative Assistant
Village Home Health & Hospice
11.2021 - 07.2022
RMA Specialist
Greater Houston Area Retailers (GHRA)
08.2018 - 10.2021
Toll Road Image Processor
HCTRA
04.2016 - 08.2018
Senior Operations Team Leader
Academy Sports + Outdoors
06.2014 - 03.2016
Inventory Control Specialist
Academy Sports + Outdoors
02.2012 - 03.2014
Assistant Front End Manager
Academy Sports And Outdoors
02.2008 - 02.2012
High School Diploma -
Heights High School
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