Adrian Eves

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Established strong customer relationships through excellent communication and attentive service.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Expanded market reach with targeted marketing campaigns and strategic partnerships.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Followed up with existing customers to provide additional support and address concerns.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
• Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
• Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
• Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.

• Collaborated with team members to achieve monthly and quarterly sales targets consistently.
• Boosted company reputation through exceptional customer service, resulting in increased repeat business.
• Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
• Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.

*relocation management implementation for leading corporations for high level employees

*coordinates household goods, services, and family services

*counsels and assists transferees with expense submissions

*Participates in ongoing training initiatives to stay current on new systems and processes

*collaborates with internal teams to ensure servies are delivered accurately and timely

• Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
• Scheduled [Number] appointments to meet with students face-to-face and discuss education plans.
• Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
• Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
• Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
• Expanded outreach opportunities by representing the institution at college fairs, high school visits, and community events promoting higher education.
• Reviewed admissions applications to check students' eligibility for acceptance.
• Met prospective students, offered information and represented institution by attending [Type] events.
• Promoted to various leadership positions within internal team, led team meetings, scored metrics for reporting purposes, trained new representatives individually and via training seminars
• Exceeded annual department sales at EDMC 2010, 2012, 2013
• Top Performer Award 2010
• Best Student Experience Award 2010
• Outstanding Achievement Award 2010