Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Adrian Federspiel

Rochester,Minnesota

Summary

Dynamic mental health and substance use care worker with strong foundation in the field; skilled in crisis intervention and compassionate care. Proven ability to build rapport and foster trust, enhancing patient engagement and recovery outcomes. Adept at developing individualized treatment plans and employing proactive, preventative, and culturally responsive care methods to support diverse populations. Advocate for access to mental health and substance use care of all forms for all people.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Mental Health Technician

ADAPTA
09.2025 - Current
  • Assisted in monitoring individual and group behavioral and emotional needs by prompting, guiding, reminders, and 1:1 support for daily living activities.
  • Responded promptly to patient crises, ensuring safety and support in accordance with the individual patient's needs.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health and substance use symptoms.
  • Assisted patients in the development of individualized treatment plans to address specific patient needs and promote recovery.

Suicide Prevention Call Specialist

988 Mental Health Crisis Line
02.2024 - Current
  • Provided empathetic support to individuals in crisis, ensuring safety and emotional stability.
  • Managed high-volume inbound calls, utilizing active listening skills to assess needs effectively.
  • Documented client interactions accurately in case management systems for continuity of care.
  • Collaborated with mental health professionals to coordinate appropriate resources and referrals.
  • Resolved conflicts and de-escalated tense situations through effective communication techniques.
  • Engaged in ongoing training sessions to enhance knowledge of mental health issues and crisis intervention strategies.
  • Maintained confidentiality of sensitive information while adhering to strict compliance guidelines throughout all client interactions.

Crisis Mental Health Practitioner

Nexus Family Healing
08.2021 - 05.2025
  • Developed strong rapport with clients, fostering trust and open communication to facilitate successful intake assessments.
  • Increased accessibility to services by offering flexible appointment hours and telehealth options when needed.
  • Enhanced patient well-being by providing comprehensive mental health assessments and developing individualized treatment plans under clinical supervision
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health care.
  • Conducted group skills-based training focused on topics such as stress management, coping skills, and interpersonal relationships to foster a supportive community environment.
  • Maintained thorough documentation of client progress, treatment plans, and case notes in accordance with HIPAA regulations and professional standards.
  • Provided education to clients and their families, promoting understanding of mental health conditions and available resources.

Implemented crisis intervention strategies when necessary, ensuring client safety and appropriate support services were and/or remained in place.

  • ·Tailored therapeutic approaches and interventions based on individualized needs assessment conducted during initial intake sessions and updated throughout inpatient stays.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize uncertainty for clients.
  • Provided comprehensive discharge planning services, created treatment plans, and connected clients and families to appropriate resources.
  • Implemented evidence-based and culturally specific interventions that enhanced client engagement and therapeutic outcomes.

CTSS Mental Health Practitioner

Family Service Rochester
10.2023 - 01.2025
  • Conducted mental health assessments to determine client needs and appropriate interventions.
  • Developed individualized family-based treatment plans based on evidence-based practices and client goals.
  • Facilitated group and individual skill building sessions, promoting peer support and engagement in recovery processes.
  • Monitored client progress, adjusting treatment strategies to enhance effectiveness and outcomes.
  • Educated clients and families on mental health issues, resources, and coping strategies.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
  • Documented clinical notes accurately, ensuring compliance with regulatory standards and best practices.
  • Provided crisis intervention support to clients in acute distress or emergency situations.
  • Promoted mental wellness by educating clients about preventative measures such as proper nutrition, exercise routines and sleep hygiene habits.
  • Developed strong rapport with clients, fostering trust and open communication to facilitate successful family bonding experiences.
  • Increased accessibility to services by offering flexible appointment hours and home, school, and community-site flexibility in order to maintain consistency and continuity of care.
  • Reduced hospital readmission rates through consistent monitoring, follow-up appointments, and effective communication with interdisciplinary teams.
  • Served as a resource for colleagues by providing Diversity, Equity, and Inclusion (DEI) consultation and support on complex cases, promoting a collaborative work environment.

Clinical Care Manager

Nexus Family Healing
11.2022 - 11.2023
  • Coordinated patient care plans to optimize health outcomes and enhance service delivery.
  • Led interdisciplinary teams to implement effective care strategies and improve patient engagement.
  • Advocated for patients' needs within the healthcare system, enhancing access to necessary services.
  • Arranged transportation and documented details of discharge transition plans.
  • Contributed to interdisciplinary team building through active participation in staff trainings, workshops, and collaborative projects.
  • Advocated for patients'' needs, rights, and preferences throughout the care management process, empowering them to make informed healthcare decisions.
  • Reduced hospital readmissions with comprehensive discharge planning and follow-up support for patients and families.
  • Increased patient satisfaction scores by providing timely, compassionate, and culturally sensitive care management services.
  • Established strong relationships with community partners to expand access to needed services for vulnerable populations.
  • Triaged crisis situations and enacted appropriate interventions for treatment based on what each client was willing to do and the types of treatment the individual sought.

Diversity Outreach Coordinator

Zumbro Valley Health Center
09.2018 - 08.2021
  • Coordinated events and workshops to promote the access to and education around culturally specific and responsive services and service delivery for LGBTQ+ identified individuals, communities of color and intersecting identities and oppressions.
  • Improved access to resources for underprivileged communities (LGBTQ+, communities of color) by connecting them with essential services offered by our agency and partner agencies.
  • Collaborated with interdisciplinary teams to develop comprehensive plans for assessing addressing community needs on communities' terms.
  • Coordinated large-scale events that showcased best practice and new ways of problem-solving to meet the needs of communities of color and LGBTQIA+ people (e.g. homelessness, co-occurring mental health and substance use, policing and incarceration, and others).
  • Facilitated and maintained strong relationships with community members by attending local events, serving as co-designer, navigator and advocate for community members part of vulnerable populations to access mental health and substance use care resources
  • Navigated complex community dynamics with diplomacy and thoughtfulness, fostering trust and credibility among diverse groups.
  • Conducted workshops and training sessions for staff and volunteers, increasing their knowledge of community resources and best practices in for LGBTQIA+ people and communities of color.
  • Awarded Quarterly Service Awards September 2018-August 2021.

Mental Health Practitioner

Zumbro Valley Health Center
09.2018 - 08.2021
  • Adult Rehabilitative Mental Health Services (ARMHS)
  • Certified Mental Health Peer Support Specialist
  • Certified Substance Use Peer Support Specialist (2020-2021, discontinued due to lack of LADC supervision)
  • Facilitated therapeutic skill-building sessions, promoting mental wellness and resilience among clients.
  • Developed individualized treatment plans based on thorough assessments of client needs.
  • Collaborated with multidisciplinary teams to enhance patient care and support systems.
  • Provided crisis intervention, employing de-escalation techniques to manage high-stress situations.
  • Educated clients on coping strategies, fostering skills for emotional regulation and self-care.
  • Established a referral network with local community partners, working together to provide comprehensive care for clients.
  • Contributed to the development of mental health program policies and procedures, ensuring best practice standards were upheld.
  • Assisted clients in achieving personal goals related to mental health and substance use based symptom management through targeted coaching interventions.
  • Served diverse populations including adolescents, adults, couples, and families experiencing various mental health challenges.
  • Conducted group and individual skill-building sessions focused on topics such as stress management, coping skills, and interpersonal relationships to foster a supportive community environment.

Teaching Artist

Squeaky Wheel Film & Media Arts Center
05.2017 - 09.2018

• Taught specific courses to discuss and film/record how marginalization affected each student (including communities of color, LGBTQ+ communities, low income patrons) and how art has been used for healing in the past and present. Emphasized personal experience and supported each student in creating an authentic and useful creative practice.
• In collaboration with community students of all ages (particularly adolescents and adults), we created a series of short films to document in sound, video, poetry, visual art, and live performance, how systemic inequity around race, class, gender, sexuality, disability, immigration/expatriation status effected the lives of each filmmaker and communities where they live and work.
• Referred to local resources for basic needs as necessary (e.g. food shelves, housing services, support groups, mental health, and substance use care, etc).
• Performed maintenance on video and audio recording equipment and kept up libraries of additional resources for self-teaching and learning documentary and fiction filmmaking.

  • Developed and implemented engaging curriculum for diverse student populations.
  • Facilitated collaborative workshops to enhance creativity and artistic expression.
  • Mentored aspiring artists, providing guidance on technique and artistic development.
  • Designed performance opportunities to showcase student talent and growth.
  • Integrated technology into art education, enhancing learning experiences and accessibility.
  • Evaluated student progress, offering constructive feedback to foster improvement.
  • Collaborated with educators to align art programs with educational standards and objectives.
  • Organized community outreach initiatives to promote arts education awareness and participation.
  • Implemented innovative teaching strategies to accommodate diverse learning styles, resulting in increased engagement and understanding.

Teaching Artist

Just Buffalo Literary Center
05.2017 - 08.2018
  • Enhanced student comprehension by incorporating visual aids and hands-on activities in lesson plans.
  • Established rapport with students by maintaining open lines of communication and demonstrating genuine interest in their progress.
  • Collaborated with colleagues to develop interdisciplinary lessons, promoting cross-curricular learning.
  • Organized extracurricular activities such as art clubs or performances, fostering a sense of community among students and the larger community.
  • Promoted creativity by offering constructive feedback on student artwork, poetry, prose, and multi-genre work encouraging experimentation and growth in artistic expression.
  • Strengthened critical thinking skills by guiding students through the process of analyzing complex concepts within historical contexts or cultural perspectives.
  • Incorporated real-world examples into lesson content, helping students make connections between academic subjects and everyday life experiences.

Accommodation Advocate

University of Wisconsin Eau Claire
09.2011 - 05.2015
  • As a mentor to college students with disabilities, I aided them in acquiring academic testing needs, and other federally mandated accommodations including adaptive equipment such as text enlargement, wheelchairs, accessible classrooms, note-taking assistance, college navigation and tours, and tutoring.
  • Acted as note taker, scribe, caption maker, and aide for other accommodations as needed.
    • Produced forms, documents, and other educational materials in alternative formats for assistive technology devices
    • Advocated with faculty, staff, and students on behalf of people with disabilities, specifically for access to care, accommodations, to help them reach their educational and wellness goals.
    • Assisted with the production of educational materials for faculty, staff, and student sensitivity training.
    • Coordinated activities with university programs and agencies to support students, faculty, and community members with disabilities.
    • Provide information for perspective students, community members, parents, counselors, care teams, and local organizations concerning people with disabilities and accessibility needs.

Gender and Sexuality Resource Center Intern

University of Wisconsin Eau Claire
09.2012 - 03.2015

• Assessed and improved main fundraising mechanisms The Fire Ball Drag Show, ($13,000, 2015), Break The Silence Concert, National Coming Out Day, and Take Back The Night by creating and monitoring funding structures, communications and billings.
• Managed 2-3 events simultaneously
• Contacted and maintained communication with co-sponsors for events by mail, in-person visits, e-mail and social media and keep an Excel Spreadsheet of sponsors to use on a rolling basis, from year to year including Academic Departments at UWEC, Family Support Center of Chippewa Falls, and the Center for the Awareness of Sexual Assault, funded by government grants, in order to burst the bubble between university and external community
• Curated new sponsorships and speaking engagements
• Created and distributed promotional posters, banners, and informational brochures to businesses across the state.
• Planned and orated presentations around issues faced by marginalized persons: race, sexuality, gender, class.
• Maintained social media presence of the organization via Facebook and Twitter.
• Identified strengths of team members and utilized those strengths to be creative with events and to predict what college and community audiences would enjoy.

Film Festival Director

University of Wisconsin Eau Claire
06.2012 - 11.2013
  • Developed and executed festival programming strategies to enhance attendee engagement and satisfaction.
  • Led cross-functional teams to coordinate logistics, ensuring seamless event operations and guest experiences.
  • Managed vendor relationships, negotiating contracts for services, supplies, and entertainment aligned with budgetary goals.
  • Directed marketing initiatives to promote festivals, leveraging social media campaigns and community partnerships.
  • Analyzed attendee feedback to implement improvements, driving continuous enhancement of festival offerings and services.
  • Cultivated sponsorship opportunities that increased funding resources while enhancing brand visibility at festivals.
  • Coordinated logistics including transportation services for artists, equipment rentals, site layouts, ensuring seamless execution of multi-day events.
  • Developed volunteer recruitment initiatives that resulted in a dedicated team of enthusiastic helpers during the festival period.

Education

Master of Arts - English Language And Literature

University At Buffalo
Buffalo, NY
08-2018

Bachelor of Arts - Social And Cultural Analysis

University of Wisconsin Eau Claire
Eau Claire
08-2015

Skills

  • Behavioral Management & Recovery Planning
  • Crisis Intervention, De-Escalation, and Emotional Regulation
  • Cultural Humility & Empathy Development
  • Proactive, Preventative, and Responsive Care Methods
  • Multidisciplinary Understanding and Connection
  • Therapeutic Communication and Curiosity
  • Compassionate, Trauma-Informed Care
  • Barrier Identification and Problem Solving
  • Rapport, Relationship, and Community Building
  • Adaptability and Flexibility
  • Analytical Thinking with Emotional Intelligence

Certification

  • Trauma-Informed Yoga, Meditation, Breath and Movement Certification (Registered Yoga Teacher 200-Hour) (Summer 2023-Present)
  • Mandt Crisis Prevention and De-Escalation System Certification (2023-Present)
  • Diversity, Equity, and Inclusion (DEI) Certified Professional
  • Certified Trauma Informed Care and Culturally Responsive Practice Practitioner
  • Certified Safe Zone (LGBTQ+ Inclusion) Training Facilitator
  • Certified Bystander Intervention (Sexual / Intimate Partner Violence Prevention) Trainer
  • Certified Resiliency Skills Training Facilitator (SMART), Mayo Clinic (2020-Present)
  • Certified New Attitudes in Love and Sex (NAILS) Sexuality and Relationship Skills Educator (2017-Present)
  • Transforming Hearts Collective: LGBTQ+ Identity and Spirituality Facilitator (2020-Present)
  • Minnesota Certified Mental Health Practitioner (Over 14,000 Hours of Experience) Specializing in Co-Occurring Disorders
  • Certified Mental Health Peer Support Specialist (2018-Present)
  • Certified Peer Recovery Specialist—Substance Use (2020-2021)
  • NARCAN Administration Certified (2016-Present)
  • CPR Certified (2018-Present)

Crisis Prevention Institute (CPI) Certified (2018-Present)

Fireweed Collective (formerly Icarus Project): Mental Health and Emotional First Aid Certified

Timeline

Mental Health Technician

ADAPTA
09.2025 - Current

Suicide Prevention Call Specialist

988 Mental Health Crisis Line
02.2024 - Current

CTSS Mental Health Practitioner

Family Service Rochester
10.2023 - 01.2025

Clinical Care Manager

Nexus Family Healing
11.2022 - 11.2023

Crisis Mental Health Practitioner

Nexus Family Healing
08.2021 - 05.2025

Diversity Outreach Coordinator

Zumbro Valley Health Center
09.2018 - 08.2021

Mental Health Practitioner

Zumbro Valley Health Center
09.2018 - 08.2021

Teaching Artist

Squeaky Wheel Film & Media Arts Center
05.2017 - 09.2018

Teaching Artist

Just Buffalo Literary Center
05.2017 - 08.2018

Gender and Sexuality Resource Center Intern

University of Wisconsin Eau Claire
09.2012 - 03.2015

Film Festival Director

University of Wisconsin Eau Claire
06.2012 - 11.2013

Accommodation Advocate

University of Wisconsin Eau Claire
09.2011 - 05.2015

Master of Arts - English Language And Literature

University At Buffalo

Bachelor of Arts - Social And Cultural Analysis

University of Wisconsin Eau Claire

Awards

  • Courageous Citizen Award presented by Rochester, MN Diversity Council 2021
  • Cultural and Ethnic Minority Integration Grant (CEMIG) for Mental Health and Substance Use Care for LGBTQIA+ identified people and communities of color free of cost.($436,500) 2018-2021, Minnesota Department of Human Services
  • Quarterly Service Awards, Zumbro Valley Health Center 2018-2021
  • Finalist, Giraffe Award: “Sticking Your Neck Out For Social Justice” University-Wide Student Leadership Award, UWEC, 2013
  • Finalist, Outstanding LGBTQA Student Leader Award, University-Wide Student Leadership Award, UWEC, 2013
  • Finalist, Excellence in Equity, Diversity + Inclusiveness Award, University-Wide Student Leadership Award, UWEC, 2013
  • TRIO / Ability in Motion Pacesetter Award for Leadership, UWEC, 2012