ADRIAN E. FLORES

Results-driven customer service representative with extensive experience in the food and customer service industry. Demonstrating strong leadership and organizational skills, with a keen eye for detail. Thriving in dynamic work environments and excelling in challenging situations, consistently delivering outstanding results. Possessing excellent written and verbal communication skills, ensuring clear and efficient information flow among the workforce. Proactively identifying and solving problems, ensuring customer satisfaction. Highly goal-oriented and driven to achieve customer satisfaction, consistently exceeding expectations for quality and efficiency. Excelling in managing multiple tasks concurrently, optimizing resource allocation, and ensuring customer satisfaction. Embracing new methods and concepts to improve efficiency and productivity, developing effective practices to build high-performance cultures. Committed to adhering to all company policies, procedures, and safety requirements, ensuring a secure and compliant work environment. Skilled specialist with a proven track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Expertise in learning about customers' needs, enabling customized recommendations that enrich their lives. Consistently driving successful outcomes while maintaining reliability and a strong focus on achieving objectives.

• AO Course Completion in US and World History
• AP Completion in English Language Arts
• Pre-Cal Honors
• Competed in Regionals for TX HOSA
• Competed in Regionals for Pebble Hills Wrestling Team

• Took a hands-on leadership role in leading the kitchen team.
• Designed a hands-on training method for all new hires.